Behavioral Health Navigator I - UPMC Horizon
UPMC, Phila, PA, United States
UPMC Western Behavioral Health is hiring a full-time Behavioral Health Navigator I to support UPMC Horizon!
The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC Horizon Emergency Department. They will develop an initial treatment plan to facilitate disposition planning and assist with bed placement or disposition planning. They will have the ability to identify the acuity level of a patient and facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.
The incumbent may work four 10‑hour shifts or five 8‑hour shifts per week. Shifts will rotate to include days, evenings, nights, and every other weekend. Free parking is available on site.
Responsibilities
Meet standards for documentation and complete all required paperwork, including psychiatric evaluation, commitment paperwork.
Demonstrate ability to utilize DSM‑V and develop a provisional diagnosis.
Demonstrate knowledge of mental health laws and review inpatient commitment for accuracy, competencies, and proper time frames.
Knowledge of insurance programs, processes, and obtain authorizations as needed.
Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
Maintain competency requirements.
Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.
Efficiently handle a sizable volume of calls and disposition callers to meet their needs rapidly.
Follow outpatient scheduling or referral documentation guidelines.
Respond rapidly to appointment or inpatient admission requests through email, phone, or voicemail.
Review and summarize the patient information for admissions to a behavioral health unit and triage patients for appropriate placement.
Verbally present the case to physicians and others.
Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic.
Provide accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner.
Demonstrate expertise in accessing social systems by providing resource‑specific information to patients and families, initiating contact with appropriate resources, and facilitating the patient/family's ability to accept referrals.
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The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC Horizon Emergency Department. They will develop an initial treatment plan to facilitate disposition planning and assist with bed placement or disposition planning. They will have the ability to identify the acuity level of a patient and facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.
The incumbent may work four 10‑hour shifts or five 8‑hour shifts per week. Shifts will rotate to include days, evenings, nights, and every other weekend. Free parking is available on site.
Responsibilities
Meet standards for documentation and complete all required paperwork, including psychiatric evaluation, commitment paperwork.
Demonstrate ability to utilize DSM‑V and develop a provisional diagnosis.
Demonstrate knowledge of mental health laws and review inpatient commitment for accuracy, competencies, and proper time frames.
Knowledge of insurance programs, processes, and obtain authorizations as needed.
Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
Maintain competency requirements.
Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.
Efficiently handle a sizable volume of calls and disposition callers to meet their needs rapidly.
Follow outpatient scheduling or referral documentation guidelines.
Respond rapidly to appointment or inpatient admission requests through email, phone, or voicemail.
Review and summarize the patient information for admissions to a behavioral health unit and triage patients for appropriate placement.
Verbally present the case to physicians and others.
Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic.
Provide accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner.
Demonstrate expertise in accessing social systems by providing resource‑specific information to patients and families, initiating contact with appropriate resources, and facilitating the patient/family's ability to accept referrals.
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