Body Shop Administrative Assistant / Customer Service Coordinator
Joe Lunghamer Chevrolet Inc, Lansing, MI, United States
Body Shop Administrative Assistant / Customer Service Coordinator
Joe Lunghamer Chevrolet
Job Type
Full-Time
Job Summary
Joe Lunghamer Chevrolet is seeking a dependable and organized individual to join our Body Shop team. This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast- paced environment. You will be the first point of contact for customers and play a key role in keeping our daily operations running smoothly.
Responsibilities
Answer incoming phone calls and assist customers with questions
Schedule and confirm appointments for estimates and repairs
Greet customers and provide a professional, friendly experience
Maintain customer files and repair records accurately
Coordinate scheduling with estimators, technicians, and management
Perform general office duties (data entry, filing, paperwork)
Assist with insurance communication and documentation as needed
Qualifications
Customer service or administrative experience preferred
Strong communication and organizational skills
Ability to multitask in a busy environment
Basic computer skills (email, scheduling, data entry)
Reliable, professional, and team-oriented
Benefits
Competitive pay
Paid training
Opportunities for advancement
Positive, team-focused work environment
Work Location
In person
#J-18808-Ljbffr
Joe Lunghamer Chevrolet
Job Type
Full-Time
Job Summary
Joe Lunghamer Chevrolet is seeking a dependable and organized individual to join our Body Shop team. This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast- paced environment. You will be the first point of contact for customers and play a key role in keeping our daily operations running smoothly.
Responsibilities
Answer incoming phone calls and assist customers with questions
Schedule and confirm appointments for estimates and repairs
Greet customers and provide a professional, friendly experience
Maintain customer files and repair records accurately
Coordinate scheduling with estimators, technicians, and management
Perform general office duties (data entry, filing, paperwork)
Assist with insurance communication and documentation as needed
Qualifications
Customer service or administrative experience preferred
Strong communication and organizational skills
Ability to multitask in a busy environment
Basic computer skills (email, scheduling, data entry)
Reliable, professional, and team-oriented
Benefits
Competitive pay
Paid training
Opportunities for advancement
Positive, team-focused work environment
Work Location
In person
#J-18808-Ljbffr