Battery Service Technician
New Flyer, Auburn Hills, MI, United States
New Flyer
is North America’s heavy‑duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com
POSITION SUMMARY
The Battery Service Technician is a mid‑level battery system service technician position. This requires a unique set of skills to effectively resolve complicated battery system issues and effectively communicate with customers and upper management. In this role, you will provide in‑house or on‑site technical support and debugging capabilities for our customers while supporting the New Flyer Service team. You will also support Field Service technicians as a technical liaison for open customer questions/issues.
WHAT YOU WILL DO
Servicing XALT batteries and associated components in Auburn Hills, MI battery service lab.
Closely follow the investigation of field application/integration issues on‑site and/or remotely.
Review service and vehicle data.
Help answer technical questions posed about our products from customers.
Work closely with Engineering/Production/Lead tech to participate in root cause investigations of service issues.
Support company goals and initiatives related to industry standards for safety and quality (Ex. ISO26262, IEC61508, QS9003, and others).
WHAT YOU NEED TO BE SUCCESSFUL
2 years Associate’s Degree in related technical field, or equivalent experience.
Experience working with battery interface tools; CANalyzer, CANoe, CAPL, etc.
Exposure to Energy Storage Systems / Power Cyclers is a plus.
Experience with analysis of data to verify pass/fail criteria.
Working with live High Voltage (potentially 1000V).
Working knowledge of lithium‑ion battery safety, handling and associated High Voltage systems.
Hands‑on experience with field and lab equipment (multimeters, High voltage PPE, oscilloscopes, function generators, logic analyzers, etc.).
Must possess strong written and oral communication skills as well as interpersonal skills.
Demonstrated ability to utilize complex electronic and mechanical systems.
Proficiency with Microsoft Office tools, especially Project, Excel, Word, PowerPoint, and SharePoint.
WHY JOIN OUR TEAM
Respectful Workplace
Safety is our top priority
Health, Dental, & Vision - Effective Day 1 of Employment!
Optional HSA Plan Available
Optional FSA Plan Available
Life Insurance
Paid STAT Holidays
Boot Allowance
On‑the‑job skill and development training
Ability to advance your career with a growing company
Vacancy Status - We are currently recruiting to fill this open position
OUR WHY
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com, and www.nfi.parts.
New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates' request.
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is North America’s heavy‑duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com
POSITION SUMMARY
The Battery Service Technician is a mid‑level battery system service technician position. This requires a unique set of skills to effectively resolve complicated battery system issues and effectively communicate with customers and upper management. In this role, you will provide in‑house or on‑site technical support and debugging capabilities for our customers while supporting the New Flyer Service team. You will also support Field Service technicians as a technical liaison for open customer questions/issues.
WHAT YOU WILL DO
Servicing XALT batteries and associated components in Auburn Hills, MI battery service lab.
Closely follow the investigation of field application/integration issues on‑site and/or remotely.
Review service and vehicle data.
Help answer technical questions posed about our products from customers.
Work closely with Engineering/Production/Lead tech to participate in root cause investigations of service issues.
Support company goals and initiatives related to industry standards for safety and quality (Ex. ISO26262, IEC61508, QS9003, and others).
WHAT YOU NEED TO BE SUCCESSFUL
2 years Associate’s Degree in related technical field, or equivalent experience.
Experience working with battery interface tools; CANalyzer, CANoe, CAPL, etc.
Exposure to Energy Storage Systems / Power Cyclers is a plus.
Experience with analysis of data to verify pass/fail criteria.
Working with live High Voltage (potentially 1000V).
Working knowledge of lithium‑ion battery safety, handling and associated High Voltage systems.
Hands‑on experience with field and lab equipment (multimeters, High voltage PPE, oscilloscopes, function generators, logic analyzers, etc.).
Must possess strong written and oral communication skills as well as interpersonal skills.
Demonstrated ability to utilize complex electronic and mechanical systems.
Proficiency with Microsoft Office tools, especially Project, Excel, Word, PowerPoint, and SharePoint.
WHY JOIN OUR TEAM
Respectful Workplace
Safety is our top priority
Health, Dental, & Vision - Effective Day 1 of Employment!
Optional HSA Plan Available
Optional FSA Plan Available
Life Insurance
Paid STAT Holidays
Boot Allowance
On‑the‑job skill and development training
Ability to advance your career with a growing company
Vacancy Status - We are currently recruiting to fill this open position
OUR WHY
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com, and www.nfi.parts.
New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates' request.
#J-18808-Ljbffr