Personal Lines Customer Service Representative Insurance Base Salary to 60kyear
AllSearch Professional Staffing, St. Petersburg, FL, United States
Personal Lines Customer Service Representative – Insurance – Base Salary up to 60k/year – Saint Petersburg, FL
Our client, a privately held independent insurance agency in the St. Petersburg, FL area, is seeking a Personal Lines Customer Service Representative (CSR) to support an established book of business. This role focuses on servicing personal lines policies, primarily home and auto, for mid‑to‑high‑value clients, within a collaborative team environment. After an initial in‑office training period, this position offers a hybrid schedule (3 days in‑office, 2 days remote).
Responsibilities
Service an existing book of personal lines business (homeowners, auto, umbrella policies)
Process policy changes including endorsements, renewals, cancellations, and reinstatements
Handle inbound client requests via phone and email regarding coverage, billing, and policy updates
Work directly with multiple insurance carriers to obtain quotes, process changes, and resolve policy issues
Assist with remarketing policies and obtaining competitive quotes when needed
Maintain accurate documentation within the agency management system
Provide administrative and client support to account managers and producers
Qualifications
1+ years of personal lines insurance experience within an independent agency (not captive agency)
Experience servicing homeowners and auto insurance policies
Experience working with multiple insurance carriers (non‑captive environment)
Experience handling policy servicing tasks such as endorsements, renewals, and client inquiries
Compensation and Benefits
Base salary in the 40k–60k/year range (up to $60,000 per year)
Health insurance stipend
Paid time off and paid holidays401k with company match (available in the summer)
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Our client, a privately held independent insurance agency in the St. Petersburg, FL area, is seeking a Personal Lines Customer Service Representative (CSR) to support an established book of business. This role focuses on servicing personal lines policies, primarily home and auto, for mid‑to‑high‑value clients, within a collaborative team environment. After an initial in‑office training period, this position offers a hybrid schedule (3 days in‑office, 2 days remote).
Responsibilities
Service an existing book of personal lines business (homeowners, auto, umbrella policies)
Process policy changes including endorsements, renewals, cancellations, and reinstatements
Handle inbound client requests via phone and email regarding coverage, billing, and policy updates
Work directly with multiple insurance carriers to obtain quotes, process changes, and resolve policy issues
Assist with remarketing policies and obtaining competitive quotes when needed
Maintain accurate documentation within the agency management system
Provide administrative and client support to account managers and producers
Qualifications
1+ years of personal lines insurance experience within an independent agency (not captive agency)
Experience servicing homeowners and auto insurance policies
Experience working with multiple insurance carriers (non‑captive environment)
Experience handling policy servicing tasks such as endorsements, renewals, and client inquiries
Compensation and Benefits
Base salary in the 40k–60k/year range (up to $60,000 per year)
Health insurance stipend
Paid time off and paid holidays401k with company match (available in the summer)
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