Lockbox Clerk
Frost, San Antonio, TX, United States
Overview
Job Description
It’s about taking your time when time needs to be took.
Who You Are
As a
Lockbox Clerk
with Frost, you are our quality control. In this role, you will be responsible for performing general clerical duties to record and maintain customer accounts. Using your analytical skills and observant mindset you will include encode items, balance deposit tickets to items and perform standard quality control checks. You enjoy assisting customers and want to ensure timely and accurate responses to all customer inquiries and correspondence.
What You’ll Do
Process and prepare items for distribution to Image Item Processing or Transit Department
Maintain records of documents processed and compile reports according to standard operating procedures
Assist with customer inquiries regarding lockbox operations
Ensure deadlines are met by having all correspondence mail and work to the receipt area and log for pickup
Retrieve all end-of-day reports from system and file accordingly
Always take action with Integrity, Caring and Excellence to achieve all-win outcomes
What You’ll Need
Shift availability: Saturday - Monday, 7:00am-5:00pm
Ability to work in a fast-paced environment
Accurate and detail oriented
Data entry skills
Multi-task oriented
Time management skills
Proficient in Microsoft computer applications
Additional Preferred Skills
Lockbox experience
Check processing experience
Our Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. If this sounds like you, we encourage you to apply and see what’s possible at Frost.
#J-18808-Ljbffr
Job Description
It’s about taking your time when time needs to be took.
Who You Are
As a
Lockbox Clerk
with Frost, you are our quality control. In this role, you will be responsible for performing general clerical duties to record and maintain customer accounts. Using your analytical skills and observant mindset you will include encode items, balance deposit tickets to items and perform standard quality control checks. You enjoy assisting customers and want to ensure timely and accurate responses to all customer inquiries and correspondence.
What You’ll Do
Process and prepare items for distribution to Image Item Processing or Transit Department
Maintain records of documents processed and compile reports according to standard operating procedures
Assist with customer inquiries regarding lockbox operations
Ensure deadlines are met by having all correspondence mail and work to the receipt area and log for pickup
Retrieve all end-of-day reports from system and file accordingly
Always take action with Integrity, Caring and Excellence to achieve all-win outcomes
What You’ll Need
Shift availability: Saturday - Monday, 7:00am-5:00pm
Ability to work in a fast-paced environment
Accurate and detail oriented
Data entry skills
Multi-task oriented
Time management skills
Proficient in Microsoft computer applications
Additional Preferred Skills
Lockbox experience
Check processing experience
Our Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. If this sounds like you, we encourage you to apply and see what’s possible at Frost.
#J-18808-Ljbffr