Front Office/Triage Assistant
LifeWorks Wellness Center, Clearwater, FL, United States
Position Summary
The Front Office/Triage Assistant is responsible for checking in and triaging patients as they arrive for treatments and providing medical support across departments as needed. With the clinic’s growth into additional buildings and expanded treatment offerings, this role serves as a key support in maintaining patient flow, assisting practitioners, and ensuring quality care.
Key Responsibilities
Warmly greet patients and accurately record vitals in the patient chart
Document all necessary information and activities in the patient chart
Ensure patients are on time for their appointments and ready for treatment
Maintain confidentiality of all patient information and direct questions appropriately to practitioners
Notify practitioners, RNs, or modality/IV technicians when patients are ready for treatment
Sanitize and wipe down equipment after each use
Maintain cleanliness and safety in hallways and common patient areas
Assist with the delivery of modalities/treatments once trained
Adhere to professional standards, policies, and all applicable regulations
Support a safe, secure, and healthy work environment by following established protocols
Qualifications
Minimum of 1 years of previous medical experience
Familiarity with medical terminology
Strong communication and patient service skills
Passion for helping people and supporting a patient-centered environment
Prior experience in alternative or integrative medicine is a plus
Education and/or Experience
High School Diploma or GED (required)
1 years in a healthcare setting
Knowledge of medical terminology მიზ
Language Skills
Must be fluent in English with excellent verbal and written communication skills
Physical Demands
Ability to stand for up to 8 hours at a time
Ability to lift up to 10 pounds
Must be able to move between clinic buildings and navigate stairs as needed
Hours
Full-time, minimum of 37.5 hours per week
Monday through Friday
Compensation
$20 - $21 per hour
Benefits
Employer sponsored health, vision and dental benefits
Ancillary benefits (e.g. Life, Short Term Disability, etc.)
Paid Time Off
Holiday Pay
Employee discount
Equal Employment Opportunity Statement
LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.
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The Front Office/Triage Assistant is responsible for checking in and triaging patients as they arrive for treatments and providing medical support across departments as needed. With the clinic’s growth into additional buildings and expanded treatment offerings, this role serves as a key support in maintaining patient flow, assisting practitioners, and ensuring quality care.
Key Responsibilities
Warmly greet patients and accurately record vitals in the patient chart
Document all necessary information and activities in the patient chart
Ensure patients are on time for their appointments and ready for treatment
Maintain confidentiality of all patient information and direct questions appropriately to practitioners
Notify practitioners, RNs, or modality/IV technicians when patients are ready for treatment
Sanitize and wipe down equipment after each use
Maintain cleanliness and safety in hallways and common patient areas
Assist with the delivery of modalities/treatments once trained
Adhere to professional standards, policies, and all applicable regulations
Support a safe, secure, and healthy work environment by following established protocols
Qualifications
Minimum of 1 years of previous medical experience
Familiarity with medical terminology
Strong communication and patient service skills
Passion for helping people and supporting a patient-centered environment
Prior experience in alternative or integrative medicine is a plus
Education and/or Experience
High School Diploma or GED (required)
1 years in a healthcare setting
Knowledge of medical terminology მიზ
Language Skills
Must be fluent in English with excellent verbal and written communication skills
Physical Demands
Ability to stand for up to 8 hours at a time
Ability to lift up to 10 pounds
Must be able to move between clinic buildings and navigate stairs as needed
Hours
Full-time, minimum of 37.5 hours per week
Monday through Friday
Compensation
$20 - $21 per hour
Benefits
Employer sponsored health, vision and dental benefits
Ancillary benefits (e.g. Life, Short Term Disability, etc.)
Paid Time Off
Holiday Pay
Employee discount
Equal Employment Opportunity Statement
LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.
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