Client Experience Coordinator
Davey Tree Expert Co, Atlanta, GA, United States
Company: The Davey Tree Expert Company
Locations: Atlanta, GA
Additional Locations: NA
Work Site: On Site
Req ID: 222854
Position Overview
Invest in your future. Join one of the largest employee‑owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.
What We Offer
Paid time off and paid holidays
Hourly pay between $24.00 - $26.00 based on experience
30 hours a week (opportunity of up to 40 hours)
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee‑owned company & discounted stock purchase options
Group Health Plan
Employee referral bonus program
Locations throughout US in major cities and desirable areas
Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
Scholarship Program for Children of Employees
Charitable matching gift program
*All listed benefits available to eligible employee
What You’ll Do
Be the first point of contact and triage the needs of the clients, the office and our field employees
Field current and prospective client calls
Proposal production and contract initiation
Set client appointments and update client information
Answer phones, emails and client concerns
Process employee time sheetsMaintain various databases and spreadsheets
Payroll assistance
Order and maintain office supplies
Invoice, manage accounts receivable, and maintain files
What We’re Looking For
Minimum two‑years of experience in office processes and office administration procedures
Outstanding telephone and communication skills
Experience in accounts receivables preferred but not required
Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail, and accuracy
Expert organizational skills and ability to multi‑task
Preferred: Associate degree or higher in related field
Preferred: prior working experience with CRM and SAP systems
Preferred: bilingual in Spanish and English
Typing speed and cognitive test to be taken before offer is made
EEO Statement
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
Accommodations
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
Employment Type
Permanent
Job Type
Full Time
Travel Expectations
Up to 25%
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Locations: Atlanta, GA
Additional Locations: NA
Work Site: On Site
Req ID: 222854
Position Overview
Invest in your future. Join one of the largest employee‑owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.
What We Offer
Paid time off and paid holidays
Hourly pay between $24.00 - $26.00 based on experience
30 hours a week (opportunity of up to 40 hours)
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee‑owned company & discounted stock purchase options
Group Health Plan
Employee referral bonus program
Locations throughout US in major cities and desirable areas
Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
Scholarship Program for Children of Employees
Charitable matching gift program
*All listed benefits available to eligible employee
What You’ll Do
Be the first point of contact and triage the needs of the clients, the office and our field employees
Field current and prospective client calls
Proposal production and contract initiation
Set client appointments and update client information
Answer phones, emails and client concerns
Process employee time sheetsMaintain various databases and spreadsheets
Payroll assistance
Order and maintain office supplies
Invoice, manage accounts receivable, and maintain files
What We’re Looking For
Minimum two‑years of experience in office processes and office administration procedures
Outstanding telephone and communication skills
Experience in accounts receivables preferred but not required
Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail, and accuracy
Expert organizational skills and ability to multi‑task
Preferred: Associate degree or higher in related field
Preferred: prior working experience with CRM and SAP systems
Preferred: bilingual in Spanish and English
Typing speed and cognitive test to be taken before offer is made
EEO Statement
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
Accommodations
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
Employment Type
Permanent
Job Type
Full Time
Travel Expectations
Up to 25%
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