Part-Time Bistro Supervisor
WizeHire, Inc, Homeland Gardens, PA, United States
The Bistro 2two2 Supervisor plays a crucial role in maintaining customer satisfaction and upholding Eden Resort & Suites standards.
Must be available to work weekends and holidays.
Responsibilities
Supervise employee cash charge controls.
Assign server stations, opening and closing side-work, and daily cleaning.
Check opening and closing serving, bartender, and busser side work.
Oversee restaurant operations when the Manager is not present.
Run required reports and computer summaries.
Direct and ensure procedures are followed by servers, bartenders, and bussers.
Check on guests as they are dining to assure customer satisfaction.
Handle guest problems or concerns and report back to the Manager and/or the Manager on Duty.
Foster a positive and inspirational team atmosphere.
Other duties as assigned by management.
Qualifications
Ability to communicate well with all levels of the organization.
Strong problem-solving/conflict resolution skills with employees and guests.
Able to manage multiple priorities in a fast-paced environment.
Knowledgeable in all aspects of tableside service.
Customer service orientated ensures each guest has an excellent experience.
Strong people management and development skills.
Compensation
$18 per hour
About Eden Resort & Suites
The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.
At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to
caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members'
generosity with their time and efforts , the pursuit of
excellence in their craft , and a
spirit of ownership .
#J-18808-Ljbffr
Must be available to work weekends and holidays.
Responsibilities
Supervise employee cash charge controls.
Assign server stations, opening and closing side-work, and daily cleaning.
Check opening and closing serving, bartender, and busser side work.
Oversee restaurant operations when the Manager is not present.
Run required reports and computer summaries.
Direct and ensure procedures are followed by servers, bartenders, and bussers.
Check on guests as they are dining to assure customer satisfaction.
Handle guest problems or concerns and report back to the Manager and/or the Manager on Duty.
Foster a positive and inspirational team atmosphere.
Other duties as assigned by management.
Qualifications
Ability to communicate well with all levels of the organization.
Strong problem-solving/conflict resolution skills with employees and guests.
Able to manage multiple priorities in a fast-paced environment.
Knowledgeable in all aspects of tableside service.
Customer service orientated ensures each guest has an excellent experience.
Strong people management and development skills.
Compensation
$18 per hour
About Eden Resort & Suites
The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.
At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to
caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members'
generosity with their time and efforts , the pursuit of
excellence in their craft , and a
spirit of ownership .
#J-18808-Ljbffr