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Receptionist - State Farm Agent Team Member

Charlescatheyjr, Chicago, IL, United States


Receptionist - State Farm Agent Team Member
Full Time Location: Chicago, IL

About Our Agency
Our agency has been proudly serving the community since 2007 and is home to a team of six. We provide training, proven systems, and a supportive culture where collaboration and professional growth thrive.

Role Description
We are seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

Qualifications

Previous experience in a receptionist or customer service role.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

Bilingual Spanish preferred.

Benefits

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Compensation
$45,000.00 - $55,000.00 per year

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