Spa Receptionist II, Burr Ridge - (req71412)
Sterling Kohler, Burr Ridge, IL, United States
Spa Receptionist II, Burr Ridge
Location: Burr Ridge, IL
Work Mode:
Onsite
Specifically, the Spa Receptionist role includes:
Provide service and maintain cleanliness standards at a Forbes 5‑Star level
Use Proficient Property Management System (and related systems) to correctly process transactions, complete orders and accurately book/edit spa treatments
Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
Process all retail transactions, paying special attention to details
Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
Compliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
This is a Part Time position working weekdays & weekends. Hours vary from 8:00 am to 9:00 pm.
Skills / Requirements
Must be 18 years old or older
Prior customer service experience within a spa environment preferred, but not required
Strong communication skills and ability to work in a fast‑paced environment
Strong detail‑orientation
Ability to perform tasks requiring use of multiple computer/guest management systems
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $15.20 - $22.80 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
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Location: Burr Ridge, IL
Work Mode:
Onsite
Specifically, the Spa Receptionist role includes:
Provide service and maintain cleanliness standards at a Forbes 5‑Star level
Use Proficient Property Management System (and related systems) to correctly process transactions, complete orders and accurately book/edit spa treatments
Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
Process all retail transactions, paying special attention to details
Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
Compliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
This is a Part Time position working weekdays & weekends. Hours vary from 8:00 am to 9:00 pm.
Skills / Requirements
Must be 18 years old or older
Prior customer service experience within a spa environment preferred, but not required
Strong communication skills and ability to work in a fast‑paced environment
Strong detail‑orientation
Ability to perform tasks requiring use of multiple computer/guest management systems
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $15.20 - $22.80 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
#J-18808-Ljbffr