
Customer Experience Lead & Front‑Line Coach
Victoria's Secret, Chico, CA, United States
Victoria's Secret is seeking a Customer Experience Lead in Australia, Victoria, to drive and grow top-line sales. This role involves leading and directing associates on the sales floor, maintaining operational excellence, and delivering exceptional customer experiences. The ideal candidate will demonstrate strong leadership and management skills while ensuring effective communication within the store team. Responsibilities include coaching associates, managing labor hours, and upholding visual standards. The position requires the ability to lift up to 40 pounds and engage in physical activity throughout the day.
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