Housekeeping Supervisor
The Post Oak, Laughlin, NV, United States
Overview
The Housekeeping Supervisor is responsible for managing the housekeeping team, maintaining cleanliness standards, and ensuring guest satisfaction through superior cleaning and room preparation services at the property.
Responsibilities
Supervise and coordinate daily housekeeping operations, including room cleaning, inventory management, and staff scheduling
Assist in progressive training and discipline of all Guest Services staff
Interact effectively with all other departments, especially regarding accounting procedures
Receive guest complaints and ensure that they are satisfied and/or compensated; follow up with proper departments/employees involved
Attend any specialized or cross training deemed necessary by upper management
Assist Hotel Manager in writing/implementing new policies and procedures
Oversee daily occupancy levels to ensure the highest yield from rooms available
Perform other duties and responsibilities as requested
Inspect and monitor Hotel, including lobby, hotel rooms, and public areas
Qualifications
Professional appearance and demeanor
2 years supervisory skills required
Minimum age requirement is 21
Exceptional customer relations skills, detail oriented, leadership, time management and organizational skills a must
Minimum2 years hotel experience required
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
Ability to work efficiently, independently and cohesively, consistently producing quality results
Computer literate in Microsoft Windows applications required (Outlook/Excel/Word)
Knowledge of Hotel Systems such as LMS
What we offer you
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer
The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position does not earn tips
#J-18808-Ljbffr
The Housekeeping Supervisor is responsible for managing the housekeeping team, maintaining cleanliness standards, and ensuring guest satisfaction through superior cleaning and room preparation services at the property.
Responsibilities
Supervise and coordinate daily housekeeping operations, including room cleaning, inventory management, and staff scheduling
Assist in progressive training and discipline of all Guest Services staff
Interact effectively with all other departments, especially regarding accounting procedures
Receive guest complaints and ensure that they are satisfied and/or compensated; follow up with proper departments/employees involved
Attend any specialized or cross training deemed necessary by upper management
Assist Hotel Manager in writing/implementing new policies and procedures
Oversee daily occupancy levels to ensure the highest yield from rooms available
Perform other duties and responsibilities as requested
Inspect and monitor Hotel, including lobby, hotel rooms, and public areas
Qualifications
Professional appearance and demeanor
2 years supervisory skills required
Minimum age requirement is 21
Exceptional customer relations skills, detail oriented, leadership, time management and organizational skills a must
Minimum2 years hotel experience required
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
Ability to work efficiently, independently and cohesively, consistently producing quality results
Computer literate in Microsoft Windows applications required (Outlook/Excel/Word)
Knowledge of Hotel Systems such as LMS
What we offer you
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer
The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position does not earn tips
#J-18808-Ljbffr