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Kitchen Lead Associate

Valid8 Financial, Inc., Lubbock, TX, United States


The Kitchen Lead Associate delivers exceptional hospitality by welcoming guests, leading engaging wine tastings, and educating customers on Llano Estacado Winery wines and offerings. This role will work with the management team to create unique, high quality tapas style dishes, seasonal, wine paired dishes that will enhance the guest tasting experience. The LEAD position will oversee the food preparation, maintaining kitchen cleanliness and will ensure that food safety standards are complied with. This role requires a strong appreciation for food and wine pairing, fresh ingredients and elevated presentation standards. This LEAD position will also help train other tasting room associates for proper protocol in preparing & presenting food for guests. This role also supports tasting room and restaurant service, processes transactions accurately, and helps drive sales of wine, food, and wine club memberships. Associates maintain a clean, safe, and welcoming environment across front- and back-of-house areas and support events and multiple locations as needed. This is a full time position that will be hourly pay and include benefits.

Key Responsibilities
Guest Experience & Hospitality
Greet guests warmly and create a positive first impression

Lead educational, personalized wine tastings that reflect Llano’s brand and hospitality standards

Answer questions confidently and offer recommendations based on guest preferences

Meet or exceed sales goals for wine, food, and wine club memberships

Promote wine club benefits in a natural, guest-first way

Support retail presentation, merchandising, and inventory restocking

Service & Operations
Take orders, prepare and serve food and beverages in accordance with health and safety guidelines

Accurately process sales, reservations, and shipments using the point-of-sale system

Maintain cleanliness of tasting room, restaurant, patio, and restrooms

Wash, sanitize, and polish glassware; maintain service stations and stocking levels

Events & Team Support
Support onsite events, including setup and breakdown

Assist in the kitchen as needed (dishwashing, prep support, receiving/storing supplies)

Perform other duties as assigned

Requirements & Qualifications
Ability to provide warm, professional service in a fast-paced environment

Previous experience in commercial kitchen is preferred

Strong communication skills and comfort engaging with the public

Sales-minded with a hospitality-first approach (you can be friendly and effective)

Reliable, self-motivated, quick learner, and team-oriented

Assist with ordering, inventory management and proper storage of ingredients

Maintain a clean, organized, efficient kitchen workspace

Culinary certification or training is a plus

Comfortable using a POS system, cash register, and basic computer functions

Ability to work evenings, weekends, holidays, and events as scheduled

Community involvement is encouraged and supported

Physical Requirements
Ability to perform essential physical duties including standing/walking for extended periods, bending, reaching, and lifting/carrying up to

40 lbs

(cases/boxes)

Certifications (Required / Reimbursed)
Must complete a

State of Texas Food Handler

course within 30 days of hire (reimbursed upon successful completion)

Must complete

Texas Alcoholic Beverage Commission (TABC)

certification within 30 days of hire (reimbursed upon successful completion)

Must complete

Manager’s Food Handlers Certification

(reimbursed upon successful completion)

Wages
Hourly

Tip share

Benefits included

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