Spa Manager
Choose901, Memphis, TN, United States
Summary
Jasper Float Spa & Wellness Center is a pioneering wellness spa committed to creating transformational experiences that help our clients rest, reset, and restore. As we expand to multiple locations this year, we need a strong, grounded leader who can balance a welcoming environment with clear structure, accountability, and professionalism.
Position Overview
We are seeking a Spa Manager to help lead daily operations, support team performance, and contribute to a consistent, high-quality client experience.
The Spa Manager is the “Culture and Operations Anchor” of our business. You will be responsible for the daily excellence of our flagship site and the seamless execution of our service protocols.
The Spa Manager is responsible for overseeing day-to-day operations, supporting team performance, and ensuring a “one of a kind” client experience. This role requires someone who can lead with confidence, maintain professional boundaries, and create consistency across the team. This is a hands‑on leadership role – both operational awareness and emotional intelligence are essential.
Key Responsibilities
Oversee daily spa operations and ensure smooth workflow
Ensure the spa is “State Board Ready” at all times
Support and guide team members while maintaining professional boundaries
Ensure consistent, high‑quality client experience across all services
Address and resolve operational or team concerns in a timely and professional manner
Monitor scheduling, coverage, and overall team efficiency
Uphold company policies, procedures, and workplace standards
Lead by example in professionalism, communication, and accountability
Support business growth through client retention, service excellence, and team alignment
What We’re Looking For (Requirements)
3+ years in Spa, Hospitality, or Luxury Retail Management
Strong communication skills with the ability to remain calm and professional under pressure
Experience in clerical and administrative office management
Ability to hold team members accountable while maintaining respect and consistency
Clear understanding of professional boundaries in the workplace
Confident decision-maker who does not rely on peer approval
Organized, dependable, detail oriented, and solution focused
Emotionally mature with the ability to manage conflict professionally
Passion for promoting the benefits of massage and skin care services
Flexible schedule, including Saturdays
What Will Set You Apart
Experience leading small teams in a client‑focused environment
Ability to create structure without disrupting a positive team culture
Strong sense of ownership and pride in your work
Commitment to both team success and business growth
Esthetics, Massage, or Cosmetology License
Compensation
Competitive hourly rate ($18–$20/hour + commission, based on experience)
Performance‑based incentives (bonus opportunities tied to spa performance)
Opportunity for growth as the business expands
Why Join Jasper
Be a part of a growing wellness center making an impact in the community
Contribute to a space focused on rest, recovery, and overall well‑being
Opportunity to grow with a business that values both people and performance
Discounts on products & services
How to Apply
Submit your resume along with a brief statement on your leadership style and approach to team accountability. Please note: 1) Applications missing the requested brief statement will not be considered. 2) Final candidates will be asked to provide professional references for verification as part of our hiring process.
Schedule
Full‑time
Reports to
CEO/Owner
Location
Downtown Memphis, 38103
#J-18808-Ljbffr
Jasper Float Spa & Wellness Center is a pioneering wellness spa committed to creating transformational experiences that help our clients rest, reset, and restore. As we expand to multiple locations this year, we need a strong, grounded leader who can balance a welcoming environment with clear structure, accountability, and professionalism.
Position Overview
We are seeking a Spa Manager to help lead daily operations, support team performance, and contribute to a consistent, high-quality client experience.
The Spa Manager is the “Culture and Operations Anchor” of our business. You will be responsible for the daily excellence of our flagship site and the seamless execution of our service protocols.
The Spa Manager is responsible for overseeing day-to-day operations, supporting team performance, and ensuring a “one of a kind” client experience. This role requires someone who can lead with confidence, maintain professional boundaries, and create consistency across the team. This is a hands‑on leadership role – both operational awareness and emotional intelligence are essential.
Key Responsibilities
Oversee daily spa operations and ensure smooth workflow
Ensure the spa is “State Board Ready” at all times
Support and guide team members while maintaining professional boundaries
Ensure consistent, high‑quality client experience across all services
Address and resolve operational or team concerns in a timely and professional manner
Monitor scheduling, coverage, and overall team efficiency
Uphold company policies, procedures, and workplace standards
Lead by example in professionalism, communication, and accountability
Support business growth through client retention, service excellence, and team alignment
What We’re Looking For (Requirements)
3+ years in Spa, Hospitality, or Luxury Retail Management
Strong communication skills with the ability to remain calm and professional under pressure
Experience in clerical and administrative office management
Ability to hold team members accountable while maintaining respect and consistency
Clear understanding of professional boundaries in the workplace
Confident decision-maker who does not rely on peer approval
Organized, dependable, detail oriented, and solution focused
Emotionally mature with the ability to manage conflict professionally
Passion for promoting the benefits of massage and skin care services
Flexible schedule, including Saturdays
What Will Set You Apart
Experience leading small teams in a client‑focused environment
Ability to create structure without disrupting a positive team culture
Strong sense of ownership and pride in your work
Commitment to both team success and business growth
Esthetics, Massage, or Cosmetology License
Compensation
Competitive hourly rate ($18–$20/hour + commission, based on experience)
Performance‑based incentives (bonus opportunities tied to spa performance)
Opportunity for growth as the business expands
Why Join Jasper
Be a part of a growing wellness center making an impact in the community
Contribute to a space focused on rest, recovery, and overall well‑being
Opportunity to grow with a business that values both people and performance
Discounts on products & services
How to Apply
Submit your resume along with a brief statement on your leadership style and approach to team accountability. Please note: 1) Applications missing the requested brief statement will not be considered. 2) Final candidates will be asked to provide professional references for verification as part of our hiring process.
Schedule
Full‑time
Reports to
CEO/Owner
Location
Downtown Memphis, 38103
#J-18808-Ljbffr