Member Service Representative- Kingsport
Appalachian Community Federal Credit Union, Kingsport, TN, United States
Appalachian Community Federal Credit Union (ACFCU) is seeking a
Member Service Representative
to join our team at our Stone Drive branch located at 1500 E. Stone Drive, Kingsport, TN. This position is for you if you:
Want to work in a culture that focuses on kindness, integrity, and ownership.
Are passionate about providing an unsurpassed member experience through excellent customer service.
Want to work for a credit union that provides company‑paid employee medical, dental, vision, and life insurance.
Want to work for a credit union that provides a 401(k) plan with a match, as well as paid time off.
Want to work for a credit union that provides career growth opportunities.
Come home to the Appy Way.
The basic duties and responsibilities of a
Member Service Representative
include, but are not limited to:
Provide members with an excellent service experience every time.
Provide ACFCU product and service referrals using our benefit statements of Save Time, Save Money, Make Money, Offer Convenience, and Peace of Mind.
Accurately perform general teller duties such as opening new member accounts, processing member deposits, withdrawals, loan payments, or other transactions by phone or in the branch.
Resolve member problems and/or complaints or direct to appropriate person.
Balance cash drawer and perform teller cash recycler duties.
Maintain working knowledge of regulatory compliance related to financial services.
Provide Member Service Representative coverage at other branches when needed (mileage over the normal commute to work is reimbursed).
Education requirements:
High school diploma or equivalent is required; BS degree preferred.
Experience requirements:
No prior experience is required; ACFCU will train you in the Appy Way.
ACFCU is an Equal Opportunity Employer.
Appalachian Community Federal Credit Union
#J-18808-Ljbffr
Member Service Representative
to join our team at our Stone Drive branch located at 1500 E. Stone Drive, Kingsport, TN. This position is for you if you:
Want to work in a culture that focuses on kindness, integrity, and ownership.
Are passionate about providing an unsurpassed member experience through excellent customer service.
Want to work for a credit union that provides company‑paid employee medical, dental, vision, and life insurance.
Want to work for a credit union that provides a 401(k) plan with a match, as well as paid time off.
Want to work for a credit union that provides career growth opportunities.
Come home to the Appy Way.
The basic duties and responsibilities of a
Member Service Representative
include, but are not limited to:
Provide members with an excellent service experience every time.
Provide ACFCU product and service referrals using our benefit statements of Save Time, Save Money, Make Money, Offer Convenience, and Peace of Mind.
Accurately perform general teller duties such as opening new member accounts, processing member deposits, withdrawals, loan payments, or other transactions by phone or in the branch.
Resolve member problems and/or complaints or direct to appropriate person.
Balance cash drawer and perform teller cash recycler duties.
Maintain working knowledge of regulatory compliance related to financial services.
Provide Member Service Representative coverage at other branches when needed (mileage over the normal commute to work is reimbursed).
Education requirements:
High school diploma or equivalent is required; BS degree preferred.
Experience requirements:
No prior experience is required; ACFCU will train you in the Appy Way.
ACFCU is an Equal Opportunity Employer.
Appalachian Community Federal Credit Union
#J-18808-Ljbffr