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Hospital Account Manager

Pacific Medical Inc., Pullman, WA, United States


Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment, specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company. We are currently seeking a full-time

Hospital Account Manager

in the Pullman, WA territory. The Hospital Account Manager is a member of the health care team, which provides care and services for patients. Promotes and provides support for the Pacific Medical Hospital Partnerships and meet all required quality and performance criteria. Provided support for patients, family and other healthcare providers in the delivery of these services. Promotes optimum delivery of care for the patient that requires services as requested by physicians and other healthcare providers. Provide assistance to the health care team in the performance of these duties. Functions as a collaborative and participative member of an interdisciplinary team, consistent with the mission and values of the surgical/orthopedic services department, the rehabilitation department, and the Medical Center.

Job Duties

Performs application of orthopedic soft goods and orthopedic devices such as CPM’s

Fits braces in the medical center

Measures for, orders and fits lumbar-sacral orthotic body jackets, chair back, L-S corsets, ankle-foot orthotics and other devices as necessary

Perform dressing changes using the aseptic technique with assistance from nursing personnel and apply soft goods such as CPM

Participate in the coordination of inpatient care regarding soft goods placement such as CPM placement and maintenance

Screen calls, pages, and emails regarding patient status and report potential problems to respective physicians and other care providers

Act as a resource to nursing and therapy staff and provide in-service training as needed

Facilitate interaction with custom Orthotic and Prosthetic care and function as a patient advocate

Work under the supervision of nursing and therapy to provide care and service to the patients and their families. Receive direction from the clinical staff for the delegation of tasks. Adhere to policies and procedures associated with patient care

Appropriately communicate and legibly document all care provided to the patient, as well as report changes in patient condition in a timely manner

Collaborate with nurses and other team members to organize and prioritize functions necessary for patient care delivery

Demonstrate competency for appropriate soft goods such as CPM per MD orders

Maintain annual competencies such as age competency

Demonstrate the ability to take initiative, prioritize and demonstrate professional accountability

Adhere to Medical Center policies/procedures and core values

Perform other duties as needed

Job Requirements

College Degree - Associate or Bachelor preferred

High school diploma will be considered if there is existing experience

Great communication skills and time management experience

Ability to maintain inventory of consigned products

Competent in basic Windows-based operating system (MS Word, PowerPoint, Excel, Email, etc.)

Background in sports, sports medicine, or human anatomy preferred

Compensation Range
$42,000-$60,000 annually with an expense reimbursement for all eligible expenses associated with driving on behalf of the company.

This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market. Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply.

Benefits

Medical

Dental

Vision

ER paid Life for Employee

Voluntary benefits

Medical FSA

Dependent FSA

HSA

401k

Financial Wellness planning

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