Help Desk Specialist I: Multi-Site IT Support

Action for Boston Community Development is hiring a Help Desk Specialist I to provide technical support to staff in Boston. The role includes diagnosing hardware and software issues, managing user accounts, and ensuring adherence to IT security policies. Candidates should have a high school diploma and preferably an Associate's degree, along with customer service skills and familiarity with Microsoft 365. The position offers a salary of $46,282 per year and the opportunity to make a difference in the community.
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