IT Service Desk Technician - Telecom & End-User Support

EvergreenHealth located in Kirkland, Washington seeks a Service Desk Technician to respond to and resolve IT-related customer issues. The ideal candidate will possess strong customer service skills and a year of IT service desk experience. Responsibilities include logging requests, troubleshooting issues, and escalating when necessary. Candidates need a high school diploma, while familiarity with MS Office and ticketing solutions like Fresh Service is preferred. Benefits include health insurance, retirement plans, and tuition assistance.
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