User Support Analyst - Windows & Office 365 Specialist

The State of Arkansas is seeking a User Support Analyst to provide technical assistance to users, troubleshoot and resolve software and hardware issues, ensuring efficient technology use. This role involves strong customer service skills, knowledge of Microsoft systems, and the ability to assist with end-user training. A high school diploma is required, along with at least one year of technical support experience. The position offers a salary range of $54,924 - $89,613 and may require in-state travel and on-call duty.
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