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Cloud Administrator

JCS Solutions LLC, Adelphi, MD, United States


Job Summary:
JCS Solutions is seeking a

Cloud Administrator

to join our team. This position plays a vital role in the successful delivery and sustainment of cybersecurity services for commercial and NIPR subscribers under the C5ISR DEVCOM Cybersecurity Service Provider (CSSP) umbrella. This individual will support core CSSP service operations including customer onboarding, Nessus scanner management, tier 1 cloud log monitoring, and Kibana customer access administration. Acting as a front‑line operator, the Cloud Administrator ensures that subscribers receive timely, accurate, and in‑scope support throughout the lifecycle of their CSSP engagement. This position requires strong technical acumen, exceptional communication skills, and the ability to collaborate across multiple internal teams to maintain service quality and responsiveness. If you are interested in a challenge and a great working environment, apply today!

What’s in it for you:

Join a premier technology firm specializing in innovative solutions.

Be part of a collaborative, inclusive, and innovative work culture.

Enjoy tremendous growth potential in a high‑performing team environment.

A robust benefits package:

Health, dental, and vision insurance

Life insurance

Short‑and‑long term disability

Paid time off (PTO)

401k retirement plan with employer match

Annual Professional Development Reimbursement Program

And more!

What you will do:

Customer Onboarding

Execute established onboarding workflows for new CSSP cloud subscribers

Ensure proper record‑keeping throughout the onboarding lifecycle

Deliver clear, informative communication to subscribers during onboarding

Identify and recommend improvements internally to onboarding processes

Coordinate with internal teams to ensure timely resolution of onboarding issues

Nessus Cloud Scanner Management

Monitor health and performance of Nessus scanners across all customer environments

Create and track tickets for scanner issues and execute timely remediation

Collaborate with subscribers to resolve scanner deployment or connectivity issues

Recommend or implement automation/improvements for scanner monitoring

Tier 1 Cloud Log Monitoring

Perform Tier 1 monitoring of cloud log feeds from AWS, Azure, Google Cloud, Oracle Cloud, and SaaS Applications

Identify log ingestion failures or performance issues and take corrective action

Collaborate with subscribers and escape issues to Tier 2/3 teams when needed

Kibana Access Administration

Process subscriber Kibana access requests via Jira

Ensure account creation is performed in accordance with internal standards and subscriber agreements

Maintain detailed records of access provisioning

What you will bring:

Bachelor’s degree in computer science, information technology, or a related field, or minimum of 8 years work experience in a cloud administration, IT administration, or cybersecurity role

Must possess an active DoD secret clearance

Red Hat Linux CLI

ACAS/Tenable.sc products (e.g., Nessus, SecurityCenter)

Ansible

Understanding of networking concepts, and related tooling

Kibana

Strong written and verbal communication skills

Ability to work effectively with internal CSSP teams and external customers

Strong attention to detail and ability to manage tasks across multiple subscribers

Experience with Jira or ticketing systems preferred

How you will wow us:

Must be comfortable working independently and collaboratively in a high‑paced environment

Adherence to operational SLAs and escalation procedures

May be required to support extended hours during high‑impact events or incidents

Must be a U.S. citizenship and hold an active DoD TS/SCI at time of consideration.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.

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