Radiology Imaging Support Intermediate - Pennsylvania residents
Direct Jobs, Danville, PA, United States
Job Summary
In a 24/7/365 environment, the Radiology Informatics Support Team members provide professional remote and customer‑facing technical and operational support and solutions to customers within and outside of Radiology. Services include creation of imaging media, imaging record electronic transfer, electronic health record documentation and review, user technical support, problem documentation and resolution management, ticket routing & management, customer communication, radiology information system (RIS) and picture archiving and communication system (PACS) tier 1 support, project participation, RIS/PACS error resolution and basic archive corrections.
Job Duties
Assists to train new associates
Works with Supervisor participating, representing, and implementing department projects
Manages and promptly fulfills and facilitates imaging discs and electronic image sharing requests
Communicates with patients and external providers offices
Complies with all HIPAA guidelines for fulfilling standard, complex, and legal radiology requests
Excels in programs required for daily workflows and serves as a subject matter expert for Associates
Utilizes electronic health records to verify and document patient and radiology information
Utilizes multiple imaging platforms to import and export medical images
Coordinates with outside facilities to establish relationships for electronic transfers of images
Serves as a liaison to resolve unread studies
Works professionally to communicate between patients, providers, radiologists, technologists, and contracted teleradiology
Collaborates closely with Radiology Information System Analyst team and escalates issues for timely resolution
Monitors worklists and reports to ensure timely electronic validation of completion of imaging exams; follows up with technologists or radiologists as applicable
Sends basic level images to contracted teleradiology services for interpretation and monitors for completion of reports
Ensures strict adherence to established workflow to ensure required turnaround times and work productivity measures are met
Knowledge of Mediawriter hardware to successfully perform regulatory maintenance as scheduled
Position Details
Education: High School Diploma or Equivalent (GED) - Required
Experience: Minimum of 3 years of related work experience - Required
Certification(s) and License(s): (None specified)
Benefits
We offer healthcare benefits for full‑time and part‑time positions from day one, including vision, dental and domestic partners.
We are an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Women and minorities are encouraged to apply.
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In a 24/7/365 environment, the Radiology Informatics Support Team members provide professional remote and customer‑facing technical and operational support and solutions to customers within and outside of Radiology. Services include creation of imaging media, imaging record electronic transfer, electronic health record documentation and review, user technical support, problem documentation and resolution management, ticket routing & management, customer communication, radiology information system (RIS) and picture archiving and communication system (PACS) tier 1 support, project participation, RIS/PACS error resolution and basic archive corrections.
Job Duties
Assists to train new associates
Works with Supervisor participating, representing, and implementing department projects
Manages and promptly fulfills and facilitates imaging discs and electronic image sharing requests
Communicates with patients and external providers offices
Complies with all HIPAA guidelines for fulfilling standard, complex, and legal radiology requests
Excels in programs required for daily workflows and serves as a subject matter expert for Associates
Utilizes electronic health records to verify and document patient and radiology information
Utilizes multiple imaging platforms to import and export medical images
Coordinates with outside facilities to establish relationships for electronic transfers of images
Serves as a liaison to resolve unread studies
Works professionally to communicate between patients, providers, radiologists, technologists, and contracted teleradiology
Collaborates closely with Radiology Information System Analyst team and escalates issues for timely resolution
Monitors worklists and reports to ensure timely electronic validation of completion of imaging exams; follows up with technologists or radiologists as applicable
Sends basic level images to contracted teleradiology services for interpretation and monitors for completion of reports
Ensures strict adherence to established workflow to ensure required turnaround times and work productivity measures are met
Knowledge of Mediawriter hardware to successfully perform regulatory maintenance as scheduled
Position Details
Education: High School Diploma or Equivalent (GED) - Required
Experience: Minimum of 3 years of related work experience - Required
Certification(s) and License(s): (None specified)
Benefits
We offer healthcare benefits for full‑time and part‑time positions from day one, including vision, dental and domestic partners.
We are an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Women and minorities are encouraged to apply.
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