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Back Parts Counter Representative

Penske Automotive, Port Chester, NY, United States


Position Overview
BMW Service Center, a Penske Automotive Group dealership, is looking for an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences.

Responsibilities
Support both retail and wholesale customers, as well as service technicians, by ensuring timely and accurate delivery of parts, contributing to customer satisfaction and smooth operations.

What We Have to Offer

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

Proudly named to Glassdoor's Best Places to Work.

Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

Values-driven culture built on integrity, professionalism, excellence, and teamwork.

Requirements

Genuine interest in providing an exceptional customer experience

Friendliness, enthusiasm, reliability, and a positive "team-player" attitude

Excellent communication, interpersonal, and organizational skills

Strong work ethic and ability to thrive in a fast-paced, results-driven environment

What You Can Bring to the Table

Commitment : Support both customers and service technicians by ensuring required parts are available when needed, and that every interaction reflects world-class service.

Excellence : Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and technician satisfaction while ensuring profitability.

Authenticity : Provide knowledgeable assistance regarding parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

Growth Mindset : Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Compensation
Expected pay for this position is $50,000 - $65,000 annually.

Employment Details

Req Number: 36077

Position Code: 772808

Type: Full-time

Dealership: BMW Service Center

Location Address: 110 Midland Avenue

EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

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