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Assistant Service Advisor

Uftring Weston Chevrolet Cadillac, Peoria, IL, United States


The Uftring Auto Group is hiring for our award-winning service team!

We have a thorough but FAST hiring process!

The Assistant Service Advisor is a front-line position that will interact with guests, advisors, managers and technicians.

PAY DEPENDS UPON EXPERIENCE AND BEGINS AT $20.00 - $23.00 PER HOUR.

BE OUR NEXT SUCCESS STORY!

The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!

KEY RESPONSIBILITIES:

Greet and assist customers

Perform walk around inspections

Communicate with customers to determine needs

Verify correct customer information

Perform handoff of customer to appropriate Service Advisor

Answer phone calls and set appointments

Create loaner vehicle contracts for customers

Perform loaner vehicle check in & out process

Manage Detail/ Simoniz vehicles. Follow up with customers when completed

Assist with cashiering duties and customers picking up their vehicles after service is completed

Fill in for Service Advisors on vacation or personal/sick days

Assist with writing and monitoring Used Vehicle reconditioning repair orders

Assist Service Manager as needed

QUALITIES FOR SUCCESS:

Automotive experience preferred

Customer service experience preferred

Ability to interact with customers with enthusiasm and professionalism

Knowledge of appropriate telephone techniques

Excellent listening skills

Must be well organized

Computer skills required

Must be on time and ready to work every day

Ability to work as a cohesive unit with coworkers

Valid Illinois license with an acceptable driving record

Neat professional appearance

Once trained, will have one weekday that is worked until 5:30 p.m.

SCHEDULE:

Monday: 7:30 a.m. until 4:30 p.m.

COMPENSATION AND BENEFITS:

The compensation for the full-time Service Drive Assistant depends upon experience and begins at $20.00 - $23.00 per hour.

Great opportunities for advancement – we promote from within!

PTO available within the first year of employment.*

401(k) Plan with Company participation for qualifying positions.*

Attractive employee discounts on vehicles, parts, and services.

*See Team Member Handbook and Policies for full details.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

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