Part time - Full time Customer Service Representative
Basic American Supply, Colorado Springs, CO, United States
Job Openings Part time - Full time Customer Service Representative
About the job Part time - Full time Customer Service Representative
Job Summary :
Full timeand part time positions available
Basic American Supply is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing exceptional service and support.
Responsibilities:
Serve as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
Provide accurate and efficient order entry and processing
Collaborate with other departments to ensure timely delivery and resolution of customer concerns
Maintain up-to-date knowledge of company products, services, and policies
Build and maintain strong relationships with customers to promote customer loyalty
Assist with inventory management and product pricing
Participate in training programs to continuously improve customer service skills and product knowledge
Meet and exceed customer satisfaction goals and metrics
Requirements:
High school diploma or equivalent
Previous customer service experience preferred
Strong communication and problem-solving skills
Ability to work independently and in a team environment
Proficient in Microsoft Office and data entry
Detail-oriented and able to multi-task in a fast-paced environment
Availability to work flexible hours, including evenings and weekends
We offer competitive pay and benefits for both full time and part time positions. If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for our Customer Service Representative position today!
#J-18808-Ljbffr
About the job Part time - Full time Customer Service Representative
Job Summary :
Full timeand part time positions available
Basic American Supply is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing exceptional service and support.
Responsibilities:
Serve as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
Provide accurate and efficient order entry and processing
Collaborate with other departments to ensure timely delivery and resolution of customer concerns
Maintain up-to-date knowledge of company products, services, and policies
Build and maintain strong relationships with customers to promote customer loyalty
Assist with inventory management and product pricing
Participate in training programs to continuously improve customer service skills and product knowledge
Meet and exceed customer satisfaction goals and metrics
Requirements:
High school diploma or equivalent
Previous customer service experience preferred
Strong communication and problem-solving skills
Ability to work independently and in a team environment
Proficient in Microsoft Office and data entry
Detail-oriented and able to multi-task in a fast-paced environment
Availability to work flexible hours, including evenings and weekends
We offer competitive pay and benefits for both full time and part time positions. If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for our Customer Service Representative position today!
#J-18808-Ljbffr