Strategic CS Operations & Revenue Growth Lead

P2P is seeking a CSSO in San Francisco to drive strategy and optimize processes that empower the Customer Success Team. This role includes developing workflows, analyzing key metrics, and enhancing the customer journey to improve health, retention, and revenue. Must have experience in fast-growth SaaS environments and skills in CRM reporting (preferably HubSpot). The position offers unlimited PTO, stock options, and comprehensive health insurance for employees and dependents.
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