Installation Technician
AT&T, Longview, TX, United States
Overview
This is your chance to make your mark. Introducing our customers to the world’s most robust network while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. You’ll get the satisfaction of helping others and connecting customers to what matters most to them every day.
As an Installation Technician, you’ll work independently at our customers’ homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll meet new people every day while solving problems and being rewarded for doing great work. No two days will be the same, whether you’re putting in a new line, climbing a ladder, or simply plugging in and activating a wifi network.
Responsibilities
Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses.
Work independently as a trusted expert and provide exceptional customer service.
Install the latest technology and resolve installation-related issues; troubleshoot as needed.
Perform physical installation tasks such as running new lines and using ladders when required.
Ensure safety, including adherence to ladder safety standards and weight limits.
Identify wire and cable colors for proper connections.
Be available for overtime, emergency call outs, and holiday work as needed.
Qualifications
Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up to 80 lbs; some ladders weigh 50–60 lbs.
Weigh less than 275 lbs., required for ladder safety.
Occasionally work in small spaces or aloft (up to 28 ft).
Be available for overtime, emergency call outs, and holiday work.
Qualify on pre-employment assessment.
Compensation
Our Installation Technicians earn between
$25.15 and $30.89
per hour. Our average starting salary is $58,212 per year. Additional rewards and benefits are offered by the company.
Perks & Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (PTO after 6 months and 2 weeks after the first year; holidays per bargaining group)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave where applicable
Adoption Reimbursement
Disability Benefits (short and long term)
Life and accidental death insurance
Supplemental benefits: critical illness, hospital indemnity, group legal
Employee Assistance Programs (EAP) and wellness programs
Employee discounts on AT&T mobility plans, internet, and services
Location: Longview, Texas
Additional Information
Interested? We provide extensive training in a collaborative and dynamic team environment. You’ll have opportunities for ongoing paid training and career growth. If you are considering related roles, such as Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician, or Telecommunications Technician, this career move could be a great fit.
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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This is your chance to make your mark. Introducing our customers to the world’s most robust network while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. You’ll get the satisfaction of helping others and connecting customers to what matters most to them every day.
As an Installation Technician, you’ll work independently at our customers’ homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll meet new people every day while solving problems and being rewarded for doing great work. No two days will be the same, whether you’re putting in a new line, climbing a ladder, or simply plugging in and activating a wifi network.
Responsibilities
Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses.
Work independently as a trusted expert and provide exceptional customer service.
Install the latest technology and resolve installation-related issues; troubleshoot as needed.
Perform physical installation tasks such as running new lines and using ladders when required.
Ensure safety, including adherence to ladder safety standards and weight limits.
Identify wire and cable colors for proper connections.
Be available for overtime, emergency call outs, and holiday work as needed.
Qualifications
Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up to 80 lbs; some ladders weigh 50–60 lbs.
Weigh less than 275 lbs., required for ladder safety.
Occasionally work in small spaces or aloft (up to 28 ft).
Be available for overtime, emergency call outs, and holiday work.
Qualify on pre-employment assessment.
Compensation
Our Installation Technicians earn between
$25.15 and $30.89
per hour. Our average starting salary is $58,212 per year. Additional rewards and benefits are offered by the company.
Perks & Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (PTO after 6 months and 2 weeks after the first year; holidays per bargaining group)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave where applicable
Adoption Reimbursement
Disability Benefits (short and long term)
Life and accidental death insurance
Supplemental benefits: critical illness, hospital indemnity, group legal
Employee Assistance Programs (EAP) and wellness programs
Employee discounts on AT&T mobility plans, internet, and services
Location: Longview, Texas
Additional Information
Interested? We provide extensive training in a collaborative and dynamic team environment. You’ll have opportunities for ongoing paid training and career growth. If you are considering related roles, such as Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician, or Telecommunications Technician, this career move could be a great fit.
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
#J-18808-Ljbffr