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Scheduling Coordinator

Broad Reach Healthcare, North Chatham, MA, United States


Broad Reach Healthcare is an EEO Employer - M/F/Disability/Protected Veteran Status

Job Title
Scheduling Coordinator

Pay
$20.00 - $26.00 per hour

Schedule
Full-Time, 5 days per week, Monday to Friday

Location
Liberty Commons, Broad Reach Healthcare, 390 Orleans Road, North Chatham, Cape Cod, MA 02650

Position Summary
The Scheduling Coordinator is responsible for organizing and maintaining daily staffing schedules for the nursing department, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs). This role ensures appropriate staffing levels are met at all times in compliance with state and federal regulations, while supporting high-quality resident care and operational efficiency.

Key Responsibilities

Develop, manage, and adjust daily and weekly staff schedules for nursing personnel

Ensure adequate staffing coverage for all shifts, including weekends and holidays

Monitor staffing levels to maintain compliance with state and federal regulations

Coordinate call‑outs, shift changes, and last‑minute staffing needs

Complete all paperwork for PTO, overtime, and call‑outs, and track overtime - working to minimize unnecessary labor costs

Ensure proper staff‑to‑resident ratios are consistently maintained

Communicate staffing updates promptly with nursing leadership and staff

Work closely with HR/Payroll for accurate timekeeping records

Answer phone calls and check emails daily

Support onboarding and orienting new hires

Observe staff for compliance to uniform policy. Refer non‑compliant staff to nursing supervisor

Qualifications

Proficiency in scheduling software and Microsoft Office (Excel, Outlook)

High school diploma or equivalent required

Previous scheduling experience in a healthcare or long‑term care setting strongly preferred

Knowledge of staffing regulations in skilled nursing or healthcare environments preferred

Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public

Strong organizational and time management skills

Must possess the ability to make independent decisions when circumstances warrant such action

Ability to work in a fast‑paced environment and respond to urgent staffing needs

Excellent communication and interpersonal skills

Key Competencies

Strong computer skills

Attention to detail

Problem‑solving and decision‑making

Ability to multitask and prioritize effectively

Confidentiality and professionalism

Benefits

401(k)

Dental insurance

Disability insurance

Health insurance

Vision insurance

Life insurance

Loan assistance

Paid sick time

Paid time off

Referral program

Tuition reimbursement

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