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Customer Service Representative - State Farm Agent Team Member

State Farm Agent, Chicago, IL, United States


Responsive recruiter

Benefits

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Role Description
As a Customer Service Representative - State Farm Agent Team Member with Hemina Patel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

Answer customer inquiries and provide policy information.

Assist customers with policy changes and updates.

Process insurance claims and follow up with customers.

Maintain accurate records of customer interactions.

Qualifications

Communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Bilingual Spanish highly preferred.

Compensation: $40,000.00 - $45,000.00 per year

Legal Requirement Statement
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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