Product Fulfillment Coordinator (Full-time w/ benefits)
Golden Gate National Parks Conservancy, San Francisco, CA, United States
Product Fulfillment Coordinator
Organization Description
Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco.
The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors and educators, all working to connect people to parks in support of our vision Parks for All Forever. Join us.
Department Description
The warehouse team supports the Parks Conservancy Interpretive Center and Sales Teams in stocking Park Visitor Centers with innovative products for sales that support the maintenance of the Golden Gate National Parks. In addition to supporting Conservancy retail operations, the warehouse team handles all Parks Conservancy online sales as well as wholesale offerings to external retail partners.
Position Overview
The Product Fulfillment Coordinator (PFC) is primarily responsible for assisting the warehouse team in its mission to support Visitor Center operations of the Golden Gate National Parks Conservancy. Reporting to the Assistant Warehouse Manager, the PFC processes product fulfillment requests from Parks Conservancy Visitor Centers within the parks, online customers, and wholesale partners. Additional responsibilities include inventory management support, quality control audits, warehouse organization and upkeep, processing visitor center mail orders, and other duties as assigned.
The PFC position requires a current driver’s license in good standing as Park Visitor Center and wholesale deliveries will also be part of the PFC’s duties. The position also requires physical labor and the ability to lift up to 50 pounds. Position is Full Time and will have a set schedule between the hours of 8:30am and 5:00pm, Monday to Friday. Some weekend shifts may be required during busy season, as well as some early 6:00am start times on occasion.
Essential Duties and Responsibilities
Accurate and timely receipt of shipments
Review of shipments and prompt reporting of any problems or discrepancies
Pulling and processing stock transfer orders for Visitor Centers and between warehouses
Performing stock checks and inventory cycle counts
Assisting in annual physical inventory audit – counting upwards of 1,000 different SKUs
Pricing of products for retail sale
Reporting low inventory levels and damaged product to supervisor
Pulling and processing interdepartmental orders of supplies, and products
Making deliveries to Visitor Centers and wholesalers using company cargo van or 16 FT box truck with liftgate
Assist in the safe handling of inbound freight, unloading trucks and ocean containers
Working to maintain a clean and organized warehouse and work areas
Processing outbound shipments and parcels for daily pick ups
Order Fulfillment: Accurate pulling, packing and shipping of online sales and wholesale orders
Vehicle Maintenance
As part of the delivery driving role, the PFC is responsible for pre-trip inspection of vehicles
Fueling vehicles using company fuel card
Coordinating with supervisor to service company van and truck
General cleaning
Reporting any issues, warning lights or needed repairs to supervisor
Other Duties as Assigned
Knowledge/Skills/Abilities
Experience in retail/warehouse environment helpful
Familiarity with general computer tasks and functions; MS Office, Outlook, etc.
Reliable, punctual, and able to excel in a fast-paced and physically demanding environment
Proficiency in use of warehouse equipment, pallet jacks, forklifts, dollies, step ladders, etc.
Able to handle periods of performing repetitive tasks such as mass pricing of products and quality control inspections
Requires little supervision, able to budget time in completion of tasks and seek out new assignments
Professional Growth: The PFC will have access to on-the-job training via online learning courses to enhance their work-related skill set and capabilities
Creativity/Problem Solving: all employees encouraged to propose new ideas in handling daily operations and offer different perspectives
Respectful and professional, demonstrating courtesy in interpersonal relationships and professionalism in overall conduct and general attire. Able to work effectively with colleagues, supervisors, park partners, customers, and vendors
Licenses/Certifications
Valid and current class C driver’s license required. Forklift certification helpful though not required, and training can be provided.
Health and Safety
It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules.
Physical Requirements and Work Environment
Work is performed in a mixed office/warehouse setting
Work is primarily performed standing or walking
Work requires squatting or kneeling
Work requires sitting at a computer station
Work may require climbing ladders, step ladders
Frequent lifting, carrying, and stacking of objects and parcels weighing up to 50 pounds
Pay Rate/Benefits
Pay rate: $23.00 Hourly (Grade 12). Benefits include health, dental and vision insurance; paid vacation, holiday, personal, and sick days; retirement plan; Employee Assistance Program; employer‑matched Commuter Program; employee discounts, and more.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
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Organization Description
Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco.
The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors and educators, all working to connect people to parks in support of our vision Parks for All Forever. Join us.
Department Description
The warehouse team supports the Parks Conservancy Interpretive Center and Sales Teams in stocking Park Visitor Centers with innovative products for sales that support the maintenance of the Golden Gate National Parks. In addition to supporting Conservancy retail operations, the warehouse team handles all Parks Conservancy online sales as well as wholesale offerings to external retail partners.
Position Overview
The Product Fulfillment Coordinator (PFC) is primarily responsible for assisting the warehouse team in its mission to support Visitor Center operations of the Golden Gate National Parks Conservancy. Reporting to the Assistant Warehouse Manager, the PFC processes product fulfillment requests from Parks Conservancy Visitor Centers within the parks, online customers, and wholesale partners. Additional responsibilities include inventory management support, quality control audits, warehouse organization and upkeep, processing visitor center mail orders, and other duties as assigned.
The PFC position requires a current driver’s license in good standing as Park Visitor Center and wholesale deliveries will also be part of the PFC’s duties. The position also requires physical labor and the ability to lift up to 50 pounds. Position is Full Time and will have a set schedule between the hours of 8:30am and 5:00pm, Monday to Friday. Some weekend shifts may be required during busy season, as well as some early 6:00am start times on occasion.
Essential Duties and Responsibilities
Accurate and timely receipt of shipments
Review of shipments and prompt reporting of any problems or discrepancies
Pulling and processing stock transfer orders for Visitor Centers and between warehouses
Performing stock checks and inventory cycle counts
Assisting in annual physical inventory audit – counting upwards of 1,000 different SKUs
Pricing of products for retail sale
Reporting low inventory levels and damaged product to supervisor
Pulling and processing interdepartmental orders of supplies, and products
Making deliveries to Visitor Centers and wholesalers using company cargo van or 16 FT box truck with liftgate
Assist in the safe handling of inbound freight, unloading trucks and ocean containers
Working to maintain a clean and organized warehouse and work areas
Processing outbound shipments and parcels for daily pick ups
Order Fulfillment: Accurate pulling, packing and shipping of online sales and wholesale orders
Vehicle Maintenance
As part of the delivery driving role, the PFC is responsible for pre-trip inspection of vehicles
Fueling vehicles using company fuel card
Coordinating with supervisor to service company van and truck
General cleaning
Reporting any issues, warning lights or needed repairs to supervisor
Other Duties as Assigned
Knowledge/Skills/Abilities
Experience in retail/warehouse environment helpful
Familiarity with general computer tasks and functions; MS Office, Outlook, etc.
Reliable, punctual, and able to excel in a fast-paced and physically demanding environment
Proficiency in use of warehouse equipment, pallet jacks, forklifts, dollies, step ladders, etc.
Able to handle periods of performing repetitive tasks such as mass pricing of products and quality control inspections
Requires little supervision, able to budget time in completion of tasks and seek out new assignments
Professional Growth: The PFC will have access to on-the-job training via online learning courses to enhance their work-related skill set and capabilities
Creativity/Problem Solving: all employees encouraged to propose new ideas in handling daily operations and offer different perspectives
Respectful and professional, demonstrating courtesy in interpersonal relationships and professionalism in overall conduct and general attire. Able to work effectively with colleagues, supervisors, park partners, customers, and vendors
Licenses/Certifications
Valid and current class C driver’s license required. Forklift certification helpful though not required, and training can be provided.
Health and Safety
It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules.
Physical Requirements and Work Environment
Work is performed in a mixed office/warehouse setting
Work is primarily performed standing or walking
Work requires squatting or kneeling
Work requires sitting at a computer station
Work may require climbing ladders, step ladders
Frequent lifting, carrying, and stacking of objects and parcels weighing up to 50 pounds
Pay Rate/Benefits
Pay rate: $23.00 Hourly (Grade 12). Benefits include health, dental and vision insurance; paid vacation, holiday, personal, and sick days; retirement plan; Employee Assistance Program; employer‑matched Commuter Program; employee discounts, and more.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
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