Executive Housekeeper
Olympia Hospitality, Durham, NC, United States
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.
Apply today and build a career that inspires you!
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.
Apply today!
Rate of Pay: $45,000/year
Responsibilities
Recruit, train, supervise, and evaluate housekeeping staff, including room attendants, housekeeping supervisors, and laundry personnel.
Foster a positive work environment that promotes teamwork, professionalism, and excellence in customer service.
Develop and implement staff schedules to ensure adequate coverage and efficient operation of the housekeeping department.
Establish and maintain rigorous cleanliness and maintenance standards for guest rooms, public areas, and back-of-house areas.
Conduct regular inspections and audits to ensure compliance with established standards and address any deficiencies promptly.
Implement quality control measures to continuously improve guest satisfaction scores and uphold the reputation of our property.
Manage inventory levels of cleaning supplies, linens, and other housekeeping materials to ensure adequate stock while minimizing waste and controlling costs. Develop and manage the housekeeping department budget, including labor costs, supplies, and equipment expenses. Identify opportunities for cost-saving initiatives and efficiency improvements within the housekeeping operation.
Respond promptly and effectively to guest feedback and complaints related to housekeeping services, taking appropriate corrective action as necessary.
Collaborate with other departments, including front office, maintenance, and food and beverage, to ensure seamless coordination of guest services and satisfaction.
Implement training and development programs to enhance the skills and performance of housekeeping staff and promote a culture of service excellence.
Ensure compliance with health, safety, and environmental regulations, as well as company policies and procedures related to housekeeping operations.
Promote sustainable practices and initiatives to minimize the environmental impact of our housekeeping activities.
Maintain accurate records and documentation related to housekeeping activities, including occupancy rates, cleaning schedules, maintenance issues, and staff training.
Technical Skills
Possess knowledge of appropriate and safe selection and use of cleaning equipment and chemicals for a variety of purposes.
Understand the operation of all guest room features, i.e., HVAC units, thermostats, fireplace (where applicable), shower, windows, etc.
Experience / Education
Experience as a room attendant and 2+ years of supervisory experience required; management or previous supervisory experience preferred; inventory management experience preferred; high school diploma and/or equivalent work experience; bilingual in Spanish is a plus.
Physical Demands
Work is performed in a hotel environment. This position is physically demanding as it requires extended periods of walking, standing, bending, and lifting up to 50 pounds; moderate computer keying using both hands, and viewing material on a computer screen. Requires flexible working hours including nights and weekends; extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
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At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.
Apply today and build a career that inspires you!
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.
Apply today!
Rate of Pay: $45,000/year
Responsibilities
Recruit, train, supervise, and evaluate housekeeping staff, including room attendants, housekeeping supervisors, and laundry personnel.
Foster a positive work environment that promotes teamwork, professionalism, and excellence in customer service.
Develop and implement staff schedules to ensure adequate coverage and efficient operation of the housekeeping department.
Establish and maintain rigorous cleanliness and maintenance standards for guest rooms, public areas, and back-of-house areas.
Conduct regular inspections and audits to ensure compliance with established standards and address any deficiencies promptly.
Implement quality control measures to continuously improve guest satisfaction scores and uphold the reputation of our property.
Manage inventory levels of cleaning supplies, linens, and other housekeeping materials to ensure adequate stock while minimizing waste and controlling costs. Develop and manage the housekeeping department budget, including labor costs, supplies, and equipment expenses. Identify opportunities for cost-saving initiatives and efficiency improvements within the housekeeping operation.
Respond promptly and effectively to guest feedback and complaints related to housekeeping services, taking appropriate corrective action as necessary.
Collaborate with other departments, including front office, maintenance, and food and beverage, to ensure seamless coordination of guest services and satisfaction.
Implement training and development programs to enhance the skills and performance of housekeeping staff and promote a culture of service excellence.
Ensure compliance with health, safety, and environmental regulations, as well as company policies and procedures related to housekeeping operations.
Promote sustainable practices and initiatives to minimize the environmental impact of our housekeeping activities.
Maintain accurate records and documentation related to housekeeping activities, including occupancy rates, cleaning schedules, maintenance issues, and staff training.
Technical Skills
Possess knowledge of appropriate and safe selection and use of cleaning equipment and chemicals for a variety of purposes.
Understand the operation of all guest room features, i.e., HVAC units, thermostats, fireplace (where applicable), shower, windows, etc.
Experience / Education
Experience as a room attendant and 2+ years of supervisory experience required; management or previous supervisory experience preferred; inventory management experience preferred; high school diploma and/or equivalent work experience; bilingual in Spanish is a plus.
Physical Demands
Work is performed in a hotel environment. This position is physically demanding as it requires extended periods of walking, standing, bending, and lifting up to 50 pounds; moderate computer keying using both hands, and viewing material on a computer screen. Requires flexible working hours including nights and weekends; extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
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