Guest Experience Concierge — Hotel Discounts & 401(k)

Waterford Group Llc is seeking a motivated Guest Service Agent to be the first and last point of contact for guests in Beachwood, Ohio. This dynamic role focuses on creating a positive guest experience through excellent customer service skills, multitasking, and attention to detail. Responsibilities include greeting guests, managing check-ins and check-outs, handling administrative tasks, and communicating effectively within departments. The position offers competitive compensation, benefits, and perks such as 401(k) and hotel discounts.
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