Document Technician - County Clerk's Office
Doña Ana County, Albuquerque, NM, United States
**NOTICE TO APPLICANT**This position will close at 12:00AM MST on the End Date.
You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc.
Only the information provided on this application is evaluated when determining compensation.**Job Description****PURPOSE SUMMARY.** Provide customer service to the public and Doña Ana County staff.
Perform a variety of specialized office administrative document review and handling functions for the County Clerk’s office to include but not limited to assisting with elections, cashier functions and other document processing.**ESSENTIAL DUTIES:**1. Provide front-counter customer service to the public and county employees.* Greet clients and visitors, and provide accurate information, appropriate services, or direct them to appropriate resources.* Receive and direct phones calls from the public and county staff.* Research customer inquiries and provide information.* Adhere to cashiering policies and procedures to include accept, process, and document payments.* Perform backup duties as assigned by supervisor.2. Data Processing and File Management* Create and manage files.* Data entry in web-based databases of various documents and responsible for maintenance and filing of records.* Record daily duties in check-in sheets or other Clerk’s department activity recording tools.* Prepare and send out all Clerk’s department related correspondence* Process documents related to recording, business, liquor, and marriage licensing; prepare monthly billing; and coordinate annual records retention and destruction in accordance with applicable guidelines.* Index, maintain, verify, and redact records; provide access to title companies and the public; and manage microfilming and archived records.3. Receive and distribute department mail.* Open departmental mail and direct it to the correct staff member for processing.* May retrieve and distribute mail at least two (2) times a day or as frequently as needed.* Record mail in accordance with Clerk department procedures.4. Elections* Answer questions and provide assistance with various documents specific to the department such as voter registrations, absentee ballots and ballot applications, provisional ballots.* Assist with public service requests (PSR) including requests for voter registration information and election supplies.* Assist with coordination of elections to include; candidates, ballots, supplies, and tabulators.* Set up polling locations and assist with early voting and Election Day as assigned.**ADDITIONAL DUTIES.** Other duties as assigned.**QUALIFICATIONS****:****A. Education.** High school diploma or equivalent.**B. Experience.** Two (2) years of advanced administrative or customer service and cash handling work experience.
Bilingual (English/Spanish) preferred.**C. Education/Experience substitution.** In accordance with County policy.**D. Licenses/Certifications.** Valid driver’s license. Must maintain a valid driver’s license and an acceptable driving record in accordance with County policy. New Mexico Notary Public Commission preferred.**E. Other. (Post offer medical exam, polygraph, background check, driver’s license record, etc.)**
Must pass pre-employment background check and driving record check.
Must pass pre-employment credit check.**KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THER POSTION:**Knowledge of:* General office practices and procedures and use of office equipment.* Laws and changes dealing with Uniform Commercial Code financing statements and real estate and non-real estate documents and records;.* Local, state and federal codes and regulations pertinent to department assigned* Proper methods to maintain accurate records.Skill in:* Computer and applicable software operation.* Evaluating facts or situations to determine appropriate action.* Handling sensitive and confidential matters professionally and tactfully.* Dealing with a culturally diverse population.* Establishing and maintaining effective and cooperative working relationships with others.Ability to:* Communicate orally and in writing.* Work independently.* Write reports and business correspondence.* Read and comprehend simple instructions, short correspondence and memos, safety rules, operating and maintenance instructions and procedure manuals.## **Compensation Range**$18.14 - $27.22Doña Ana County is an Equal Employment Opportunity Employer. It is our policy to abide by all federal and state laws prohibiting employment discrimination on the basis of a person’s race, color, religion, age, national origin, sex, disability, serious medical condition, genetic information, ancestry, spousal affiliation, gender identity, sexual orientation or any other unlawful criteria, except where a reasonable Bona Fide Occupational Qualification exists. Doña Ana County will make reasonable accommodation(s) for the known physical or mental limitations of an applicant with a disability, upon request, unless the accommodation(s) would cause an undue hardship on the operation of the County. Please see
for our Public Notice and to get the Testing/Interview Accommodation Request Form or call 575-647-7210 for assistance.Thank you for considering Doña Ana County as a potential employer.
The information below is provided to assist you in successfully navigating the application process.
After you apply for a position with Doña Ana County, there is a minimum qualification screening based on the requirements of the position completed by the county’s HR staff.Applicants cannot proceed in the process if: -- Stated years of related experience cannot be verified within the work experience section of the application (e.g., not enough information provided, insufficient work history, experience listed is not applicable).-- Required education is not listed in the application.-- The application is incomplete in any capacity.-- The candidate only submits a resume. Doña Ana County does not utilize resumes during the recruitment process; however, you may use your resume to auto-populate portions of your application. HR department staff then forward the applications of candidates who meet the minimum qualifications to the hiring department.
The hiring department will select applicants for interviews and proceed with the selection process.
Due to the high level of interest in some of our positions, not all eligible applicants will be interviewed.The first step is to complete an employment application form.
***Only the information provided on this application is evaluated when determining compensation.***
It is important that you ensure your application reflects the correct and current information for your work experience, education, personal information, etc.
#J-18808-Ljbffr
You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc.
Only the information provided on this application is evaluated when determining compensation.**Job Description****PURPOSE SUMMARY.** Provide customer service to the public and Doña Ana County staff.
Perform a variety of specialized office administrative document review and handling functions for the County Clerk’s office to include but not limited to assisting with elections, cashier functions and other document processing.**ESSENTIAL DUTIES:**1. Provide front-counter customer service to the public and county employees.* Greet clients and visitors, and provide accurate information, appropriate services, or direct them to appropriate resources.* Receive and direct phones calls from the public and county staff.* Research customer inquiries and provide information.* Adhere to cashiering policies and procedures to include accept, process, and document payments.* Perform backup duties as assigned by supervisor.2. Data Processing and File Management* Create and manage files.* Data entry in web-based databases of various documents and responsible for maintenance and filing of records.* Record daily duties in check-in sheets or other Clerk’s department activity recording tools.* Prepare and send out all Clerk’s department related correspondence* Process documents related to recording, business, liquor, and marriage licensing; prepare monthly billing; and coordinate annual records retention and destruction in accordance with applicable guidelines.* Index, maintain, verify, and redact records; provide access to title companies and the public; and manage microfilming and archived records.3. Receive and distribute department mail.* Open departmental mail and direct it to the correct staff member for processing.* May retrieve and distribute mail at least two (2) times a day or as frequently as needed.* Record mail in accordance with Clerk department procedures.4. Elections* Answer questions and provide assistance with various documents specific to the department such as voter registrations, absentee ballots and ballot applications, provisional ballots.* Assist with public service requests (PSR) including requests for voter registration information and election supplies.* Assist with coordination of elections to include; candidates, ballots, supplies, and tabulators.* Set up polling locations and assist with early voting and Election Day as assigned.**ADDITIONAL DUTIES.** Other duties as assigned.**QUALIFICATIONS****:****A. Education.** High school diploma or equivalent.**B. Experience.** Two (2) years of advanced administrative or customer service and cash handling work experience.
Bilingual (English/Spanish) preferred.**C. Education/Experience substitution.** In accordance with County policy.**D. Licenses/Certifications.** Valid driver’s license. Must maintain a valid driver’s license and an acceptable driving record in accordance with County policy. New Mexico Notary Public Commission preferred.**E. Other. (Post offer medical exam, polygraph, background check, driver’s license record, etc.)**
Must pass pre-employment background check and driving record check.
Must pass pre-employment credit check.**KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THER POSTION:**Knowledge of:* General office practices and procedures and use of office equipment.* Laws and changes dealing with Uniform Commercial Code financing statements and real estate and non-real estate documents and records;.* Local, state and federal codes and regulations pertinent to department assigned* Proper methods to maintain accurate records.Skill in:* Computer and applicable software operation.* Evaluating facts or situations to determine appropriate action.* Handling sensitive and confidential matters professionally and tactfully.* Dealing with a culturally diverse population.* Establishing and maintaining effective and cooperative working relationships with others.Ability to:* Communicate orally and in writing.* Work independently.* Write reports and business correspondence.* Read and comprehend simple instructions, short correspondence and memos, safety rules, operating and maintenance instructions and procedure manuals.## **Compensation Range**$18.14 - $27.22Doña Ana County is an Equal Employment Opportunity Employer. It is our policy to abide by all federal and state laws prohibiting employment discrimination on the basis of a person’s race, color, religion, age, national origin, sex, disability, serious medical condition, genetic information, ancestry, spousal affiliation, gender identity, sexual orientation or any other unlawful criteria, except where a reasonable Bona Fide Occupational Qualification exists. Doña Ana County will make reasonable accommodation(s) for the known physical or mental limitations of an applicant with a disability, upon request, unless the accommodation(s) would cause an undue hardship on the operation of the County. Please see
for our Public Notice and to get the Testing/Interview Accommodation Request Form or call 575-647-7210 for assistance.Thank you for considering Doña Ana County as a potential employer.
The information below is provided to assist you in successfully navigating the application process.
After you apply for a position with Doña Ana County, there is a minimum qualification screening based on the requirements of the position completed by the county’s HR staff.Applicants cannot proceed in the process if: -- Stated years of related experience cannot be verified within the work experience section of the application (e.g., not enough information provided, insufficient work history, experience listed is not applicable).-- Required education is not listed in the application.-- The application is incomplete in any capacity.-- The candidate only submits a resume. Doña Ana County does not utilize resumes during the recruitment process; however, you may use your resume to auto-populate portions of your application. HR department staff then forward the applications of candidates who meet the minimum qualifications to the hiring department.
The hiring department will select applicants for interviews and proceed with the selection process.
Due to the high level of interest in some of our positions, not all eligible applicants will be interviewed.The first step is to complete an employment application form.
***Only the information provided on this application is evaluated when determining compensation.***
It is important that you ensure your application reflects the correct and current information for your work experience, education, personal information, etc.
#J-18808-Ljbffr