Cart Attendant (12-20 hours per week)
IKEA Gruppe, Jacksonville, FL, United States
What you'll be doing day to day
Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
Ensure physical shopping tools are filled at closing.
Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
Address customer needs, resolve issues independently, and escalate matters to a manager when needed.
Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
When supporting Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
When supporting Returns, ensure products and equipment are properly staged.
When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co‑workers and customers.
Team and Environment
At IKEA it’s all about our customers, and in Customer Relations we build and retain long‑lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Job Details
Job type: Permanent, Part‑time.
Hours: 12–20 hours per week, must be available weekends and evenings. Pay range: $17.50 per hour.
Benefits
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co‑worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Background check and drug test may be required as a condition of employment.
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Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
Ensure physical shopping tools are filled at closing.
Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
Address customer needs, resolve issues independently, and escalate matters to a manager when needed.
Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
When supporting Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
When supporting Returns, ensure products and equipment are properly staged.
When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co‑workers and customers.
Team and Environment
At IKEA it’s all about our customers, and in Customer Relations we build and retain long‑lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Job Details
Job type: Permanent, Part‑time.
Hours: 12–20 hours per week, must be available weekends and evenings. Pay range: $17.50 per hour.
Benefits
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co‑worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Background check and drug test may be required as a condition of employment.
#J-18808-Ljbffr