Collision Estimator
SVE Autobody, Broomfield, CO, United States
Position Overview
We are looking for a highly skilled and detail-driven Collision Estimator to join our team. This role is responsible for accurately assessing vehicle damage, writing complete repair estimates, and managing the repair process from intake through delivery.
You will serve as the primary point of contact for both customers and insurance companies—owning communication, documentation, and ensuring every job is properly scoped, approved, and executed without delays.
This is a high-impact role directly tied to revenue accuracy, cycle time, customer satisfaction, and overall job profitability.
What You’ll Do
Vehicle Inspection & Estimate Writing
Perform thorough inspections and identify all visible damage
Write accurate, complete estimates in CCC
Capture all billable items (labor, parts, sublet, additional services)
Document all customer requests and concerns
Ensure all information is clearly entered and communicated to production
Blueprinting & Supplement Management
Participate in full teardown and blueprinting
Identify hidden damage with technicians and GM
Write and submit supplements quickly and accurately
Negotiate with insurance for full scope approval
Ensure every repair plan is complete and production-ready
Customer Communication & Experience
Serve as the primary customer contact throughout the repair process
Provide updates at least every 3 days (status, delays, timeline)
Set clear expectations from day one
Deliver a professional, responsive, and empathetic experience
Document all communication in CCC (calls, texts, emails)
Insurance Coordination
Communicate directly with adjusters and insurance partners
Submit estimates and supplements for approval
Negotiate to ensure proper repair scope and compensation
Drive timely approvals to avoid production delays
Production Coordination
Ensure jobs are fully ready before entering production:
Complete estimate and blueprint
All customer requests documented
Repair plan clearly communicated in CCC
Align with Parts Manager to confirm correct parts ordering
Coordinate scheduling with GM
Walk the shop daily to track repair progress with technicians
File Integrity & Documentation
Maintain complete, accurate, and organized repair files in CCC
Ensure all estimates, supplements, photos, notes, and requests are documented
Verify all items are properly tied to the Repair Order (RO)
Delivery & Close‑Out
Review repairs prior to delivery
Conduct final walkthroughs with customers when needed
Confirm all work and requests are completed
Ensure payment is collected prior to release
What Success Looks Like
Revenue & Accuracy
High estimate accuracy with minimal missed damage
Strong Average Repair Order (ARO)
Effective supplement capture
Customer Experience
High CSI scores and positive reviews
Consistent, timely communication (3‑day update compliance)
Operational Performance
Reduced production delays
High % of jobs fully blueprinted before production
Positive impact on cycle time
Financial Performance
Strong job‑level profitability
Fast insurance approval turnaround
What We’re Looking For
Experience as a collision estimator (CCC experience preferred)
Strong understanding of repair processes, blueprinting, and supplements
Excellent negotiation skills with insurance companies
Exceptional attention to detail and documentation
Strong communication and customer service skills
Ability to manage multiple jobs in a fast‑paced environment
Team‑oriented with a high level of accountability and ownership
Why Join SVE Autobody?
Work on high‑end and luxury vehicles
Be part of a performance‑driven, quality‑focused team
Direct impact on revenue, operations, and customer experience
Clear standards, accountability, and opportunity to grow
Benefits
Eligible for participation in company offered medical, dental and vision plans.
Eligible for paid time off.
Apply today.
#J-18808-Ljbffr
We are looking for a highly skilled and detail-driven Collision Estimator to join our team. This role is responsible for accurately assessing vehicle damage, writing complete repair estimates, and managing the repair process from intake through delivery.
You will serve as the primary point of contact for both customers and insurance companies—owning communication, documentation, and ensuring every job is properly scoped, approved, and executed without delays.
This is a high-impact role directly tied to revenue accuracy, cycle time, customer satisfaction, and overall job profitability.
What You’ll Do
Vehicle Inspection & Estimate Writing
Perform thorough inspections and identify all visible damage
Write accurate, complete estimates in CCC
Capture all billable items (labor, parts, sublet, additional services)
Document all customer requests and concerns
Ensure all information is clearly entered and communicated to production
Blueprinting & Supplement Management
Participate in full teardown and blueprinting
Identify hidden damage with technicians and GM
Write and submit supplements quickly and accurately
Negotiate with insurance for full scope approval
Ensure every repair plan is complete and production-ready
Customer Communication & Experience
Serve as the primary customer contact throughout the repair process
Provide updates at least every 3 days (status, delays, timeline)
Set clear expectations from day one
Deliver a professional, responsive, and empathetic experience
Document all communication in CCC (calls, texts, emails)
Insurance Coordination
Communicate directly with adjusters and insurance partners
Submit estimates and supplements for approval
Negotiate to ensure proper repair scope and compensation
Drive timely approvals to avoid production delays
Production Coordination
Ensure jobs are fully ready before entering production:
Complete estimate and blueprint
All customer requests documented
Repair plan clearly communicated in CCC
Align with Parts Manager to confirm correct parts ordering
Coordinate scheduling with GM
Walk the shop daily to track repair progress with technicians
File Integrity & Documentation
Maintain complete, accurate, and organized repair files in CCC
Ensure all estimates, supplements, photos, notes, and requests are documented
Verify all items are properly tied to the Repair Order (RO)
Delivery & Close‑Out
Review repairs prior to delivery
Conduct final walkthroughs with customers when needed
Confirm all work and requests are completed
Ensure payment is collected prior to release
What Success Looks Like
Revenue & Accuracy
High estimate accuracy with minimal missed damage
Strong Average Repair Order (ARO)
Effective supplement capture
Customer Experience
High CSI scores and positive reviews
Consistent, timely communication (3‑day update compliance)
Operational Performance
Reduced production delays
High % of jobs fully blueprinted before production
Positive impact on cycle time
Financial Performance
Strong job‑level profitability
Fast insurance approval turnaround
What We’re Looking For
Experience as a collision estimator (CCC experience preferred)
Strong understanding of repair processes, blueprinting, and supplements
Excellent negotiation skills with insurance companies
Exceptional attention to detail and documentation
Strong communication and customer service skills
Ability to manage multiple jobs in a fast‑paced environment
Team‑oriented with a high level of accountability and ownership
Why Join SVE Autobody?
Work on high‑end and luxury vehicles
Be part of a performance‑driven, quality‑focused team
Direct impact on revenue, operations, and customer experience
Clear standards, accountability, and opportunity to grow
Benefits
Eligible for participation in company offered medical, dental and vision plans.
Eligible for paid time off.
Apply today.
#J-18808-Ljbffr