Remote SaaS Customer Support Specialist – Tech & Security

Teramind Inc. is seeking a Customer Support Specialist to join their remote support team. This role involves providing technical assistance via chat and email while maintaining customer satisfaction. Ideal candidates should possess a minimum of 2 years of technical support experience, be knowledgeable in Linux, macOS, Windows, and PostgreSQL, and understand B2B SaaS products. The position fosters a flexible remote work environment, contributing to a global team with a strong emphasis on collaboration and problem-solving.
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