Receptionist/Service Writer
A&P Auto Corp, Leominster, MA, United States
Job Description
Job Description
Job Title: Receptionist / Service Writer (Training Provided) Location: Fitchburg/Leominster Employment Type: Full-Time
Compensation: Starting @18 with no restriction to overtime if applicable.
A&P Auto is a busy, customer-focused auto repair facility specializing in "general repair, diagnostics, and maintenance for domestic & import vehicles We pride ourselves on honest service, quick turnaround, and a friendly team environment.
Position Overview We are seeking an organized, personable Receptionist / Service Writer to be the face of our shop. You'll greet customers, answer phones, schedule appointments, write up repair orders, and assist technicians with parts look-ups and updates.
No prior service-writer experience required—we will train the right candidate. Previous auto-shop or service-advisor experience is a strong advantage and may qualify for higher starting pay.
Key Responsibilities
* Welcome customers, answer multi-line phones, and manage appointment calendar
* Write clear, accurate repair orders (ROs) and explain estimates to customers
* Track job progress, relay updates, and present final invoices
* Process payments (cash, card, financing) and handle basic bookkeeping
* Coordinate with technicians on parts, diagnostics, and timelines
* Maintain a clean, professional front counter and waiting area
Qualifications
* Excellent communication & people skills—must enjoy helping customers
* Basic computer proficiency (Google Workspace/MS Office, POS systems)
* Reliable, punctual, and able to multitask in a fast-paced environment
* High school diploma or equivalent
* Valid driver's license and clean driving record
* Preferred (but not required): 1+ years in automotive service writing, parts counter, or dealership advisor role
What We Offer
* Paid on-the-job training for service writing
* Competitive hourly pay with performance bonuses
* Employee discounts on parts/labor
* Stable Monday-Friday schedule with rotating Saturdays
How to Apply Email resume and brief cover note to apauto@yahoo.com with subject line "Receptionist / Service Writer Application" . No phone calls please.
Job Description
Job Title: Receptionist / Service Writer (Training Provided) Location: Fitchburg/Leominster Employment Type: Full-Time
Compensation: Starting @18 with no restriction to overtime if applicable.
A&P Auto is a busy, customer-focused auto repair facility specializing in "general repair, diagnostics, and maintenance for domestic & import vehicles We pride ourselves on honest service, quick turnaround, and a friendly team environment.
Position Overview We are seeking an organized, personable Receptionist / Service Writer to be the face of our shop. You'll greet customers, answer phones, schedule appointments, write up repair orders, and assist technicians with parts look-ups and updates.
No prior service-writer experience required—we will train the right candidate. Previous auto-shop or service-advisor experience is a strong advantage and may qualify for higher starting pay.
Key Responsibilities
* Welcome customers, answer multi-line phones, and manage appointment calendar
* Write clear, accurate repair orders (ROs) and explain estimates to customers
* Track job progress, relay updates, and present final invoices
* Process payments (cash, card, financing) and handle basic bookkeeping
* Coordinate with technicians on parts, diagnostics, and timelines
* Maintain a clean, professional front counter and waiting area
Qualifications
* Excellent communication & people skills—must enjoy helping customers
* Basic computer proficiency (Google Workspace/MS Office, POS systems)
* Reliable, punctual, and able to multitask in a fast-paced environment
* High school diploma or equivalent
* Valid driver's license and clean driving record
* Preferred (but not required): 1+ years in automotive service writing, parts counter, or dealership advisor role
What We Offer
* Paid on-the-job training for service writing
* Competitive hourly pay with performance bonuses
* Employee discounts on parts/labor
* Stable Monday-Friday schedule with rotating Saturdays
How to Apply Email resume and brief cover note to apauto@yahoo.com with subject line "Receptionist / Service Writer Application" . No phone calls please.