Building Services Associate - Part Time
Bigos Management, Saint Paul, MN, United States
Building Services Associate - Part Time
The Cosmopolitan (Saint Paul, Minnesota) BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11TH TIME LOCATION The Cosmopolitan - St. Paul, MN
HOURS
Friday, Saturday and Sunday: 4:30 p.m. - 12:00 a.m.
PAY, BENEFITS, AND PERKS
Hiring Pay Range: $18.00 - $20.00
Safe and sick time earned at 1 hour for every 30 hours worked
One floating holiday (4 hours)
Volunteer Time Off (4 hours)
Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions.
JOB SUMMARY
The Building Services Associate is a key member of the property management team. The Building Services Associate provides superior customer service to residents, vendors and co-workers requiring assistance with various details related to the apartment community. The role also is responsible for monitoring the premise for disturbances, lockouts or infractions of the community rules. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.
ESSENTIAL JOB DUTIES
Provides excellent customer service by having a professional and service-oriented demeanor
Light cleaning of bathrooms, party rooms, dog wash and pool areas
Close down pool area and party rooms each evening at both properties
Assist with technology in party rooms, fitness on demand, vending areas
Check-out/return lawn games
Assists residents with package pick-ups, reserving and accessing amenities and general customer service needs
Circulates among visitors and residents to create a feeling of hospitality and strong resident support
Efficiently handles and resolves resident or vendor concerns or requests for assistance
Responsible for control and security of building key system, including providing co-workers and vendors with key access
Patrols and monitors building premise to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Provides safe escort for individuals when requested
Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Assists in investigations of any unusual incidents
Assesses situations and appropriately escalates as needed to Property Management and/or police or fire department in cases of emergency, such as fire or presence of unauthorized persons
Keeps Property Management aware of any and all issues on or near the property
QUALIFICATIONS
High school diploma or GED required
1+ year of customer service experience
Experience in law enforcement or building security is preferred
Individual must be 21 years of age or older
Skills and Abilities:
Fluent in English with strong skills in oral and written communication
Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
Ability to work collaboratively in a team environment
Maintain a calm demeanor when handling stressful situations
The Cosmopolitan (Saint Paul, Minnesota) BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11TH TIME LOCATION The Cosmopolitan - St. Paul, MN
HOURS
Friday, Saturday and Sunday: 4:30 p.m. - 12:00 a.m.
PAY, BENEFITS, AND PERKS
Hiring Pay Range: $18.00 - $20.00
Safe and sick time earned at 1 hour for every 30 hours worked
One floating holiday (4 hours)
Volunteer Time Off (4 hours)
Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions.
JOB SUMMARY
The Building Services Associate is a key member of the property management team. The Building Services Associate provides superior customer service to residents, vendors and co-workers requiring assistance with various details related to the apartment community. The role also is responsible for monitoring the premise for disturbances, lockouts or infractions of the community rules. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.
ESSENTIAL JOB DUTIES
Provides excellent customer service by having a professional and service-oriented demeanor
Light cleaning of bathrooms, party rooms, dog wash and pool areas
Close down pool area and party rooms each evening at both properties
Assist with technology in party rooms, fitness on demand, vending areas
Check-out/return lawn games
Assists residents with package pick-ups, reserving and accessing amenities and general customer service needs
Circulates among visitors and residents to create a feeling of hospitality and strong resident support
Efficiently handles and resolves resident or vendor concerns or requests for assistance
Responsible for control and security of building key system, including providing co-workers and vendors with key access
Patrols and monitors building premise to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Provides safe escort for individuals when requested
Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Assists in investigations of any unusual incidents
Assesses situations and appropriately escalates as needed to Property Management and/or police or fire department in cases of emergency, such as fire or presence of unauthorized persons
Keeps Property Management aware of any and all issues on or near the property
QUALIFICATIONS
High school diploma or GED required
1+ year of customer service experience
Experience in law enforcement or building security is preferred
Individual must be 21 years of age or older
Skills and Abilities:
Fluent in English with strong skills in oral and written communication
Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
Ability to work collaboratively in a team environment
Maintain a calm demeanor when handling stressful situations