Summer Reservation Assistant
Bridgewater State University, Bridgewater, MA, United States
Summer Reservation Assistant
University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. UE provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission. Under the supervision of the Room Reservationist and the Scheduling Area Graduate Assistant, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS). RAs ensure requests are compatible with the space based on institutional policies and procedures and assign any necessary resources. When appropriate, RAs also send emails to sponsors and service providers to offer resolutions or seek clarification regarding the reservation request.
Interested students must have a positive and professional attitude and a willingness to learn. They should also have excellent customer service and computer skills. A major component of this position is communicating with event sponsors and other BSU departments via email. Previous customer service and/or office experience and familiarity with the campus are preferred, but not required.
RAs work in the UE Main Office (RSU200) Monday through Friday, 9 am 5 pm. RA shifts are only scheduled during these hours. A set weekly schedule is established at the beginning of the semester with the Room Reservationist. RAs can pick up additional shifts when available, if the shift does not conflict with a scheduled class and if doing so does not put them over the 20-hour per week cap.
Preferred Qualifications - Excellent customer service skills, Works accurately with attention to detail, Reliable and self-motivated, Excellent computer skills, Great written and verbal communication skills, Great organizational skills, Ability to multitask successfully, Previous customer service/ office experience, Familiarity with BSU campus, Undergraduate status
Physical Demands - Ability to sit for long periods of time while reading from a computer screen, Typical office clerical work
Special Conditions for Eligibility - Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.
EEO Statement - Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.
Hourly Rate - $17
Posting Number - Stu05648P
Close Date - 08/14/2026
For additional information about this position or for a status update of your application, please contact: Lizzy Mullen e1mullen@bridgew.edu
University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. UE provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission. Under the supervision of the Room Reservationist and the Scheduling Area Graduate Assistant, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS). RAs ensure requests are compatible with the space based on institutional policies and procedures and assign any necessary resources. When appropriate, RAs also send emails to sponsors and service providers to offer resolutions or seek clarification regarding the reservation request.
Interested students must have a positive and professional attitude and a willingness to learn. They should also have excellent customer service and computer skills. A major component of this position is communicating with event sponsors and other BSU departments via email. Previous customer service and/or office experience and familiarity with the campus are preferred, but not required.
RAs work in the UE Main Office (RSU200) Monday through Friday, 9 am 5 pm. RA shifts are only scheduled during these hours. A set weekly schedule is established at the beginning of the semester with the Room Reservationist. RAs can pick up additional shifts when available, if the shift does not conflict with a scheduled class and if doing so does not put them over the 20-hour per week cap.
Preferred Qualifications - Excellent customer service skills, Works accurately with attention to detail, Reliable and self-motivated, Excellent computer skills, Great written and verbal communication skills, Great organizational skills, Ability to multitask successfully, Previous customer service/ office experience, Familiarity with BSU campus, Undergraduate status
Physical Demands - Ability to sit for long periods of time while reading from a computer screen, Typical office clerical work
Special Conditions for Eligibility - Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.
EEO Statement - Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.
Hourly Rate - $17
Posting Number - Stu05648P
Close Date - 08/14/2026
For additional information about this position or for a status update of your application, please contact: Lizzy Mullen e1mullen@bridgew.edu