Field Service Representative

Dover - - Responsibilities: Perform general field service repair and maintenance activities required to support Markem-Imaje customers and installed machine base; New equipment installations, customer training, emergency and routine repair, contract sales and maintenance and any other service-related activities as directed by management; Resolving operational issues in the field and performing troubleshooting procedures; Determining customer needs and offering recommendations; Collaborating with sales members to assist with machine demos, installations, technical training, courtesy calls, customer communication and follow up activities