Premier Operations Specialist
LPL Financial, Fort Mill, SC, United States
Premier Operations Specialist
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
The Premier Operations Specialist will provide comprehensive administrative and operational support to the LPL Wealth Advisors Group (WealthAG), a group of corporate employee advisors who provide investment solutions to end-investors virtually and over the phone. In this role, the Premier Operations Specialist will support both advisors and their end-clients with a focus on enhancing client relationships, managing and resolving a wide range of account-related operational inquiries, and ensuring compliance with industry regulations. This position requires a strong blend of problem-solving ability, technical operations knowledge, and a commitment to delivering an elevated client experience.
The ideal candidate is proactive, detail-oriented, and driven to excel in a fast-paced environment. They must demonstrate a service-first mindset and consistently deliver high-touch, white-glove support with professionalism, accuracy, and urgency.
Responsibilities
Deliver high-quality phone support to WealthAG advisors across different specialized teams and their end-clients
Handle inquiries including account notifications, cash management, RMD outreach, Rep ID updates, annual review scheduling, issue resolution, signing documents and placing unsolicited trades
Prepare and submit new account documentation, ensuring all materials are complete for processing
Coordinate and track rollovers and transfers (manual and ACAT) to ensure timely completion
Identify client needs and refer clients seeking financial guidance to advisors
Maintain operational excellence through ongoing training on policies, procedures, platforms, and service best practices
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
Active Series 7 and Series 66 (or equivalent), or ability to obtain required licenses within 180 days
Ability to work onsite in Fort Mill, SC, Tempe, AZ, or Austin, TX
1+ year direct client-facing experience in financial services, ideally in a service or advisory support role
Preferences:
Strong phone communication and relationship-building skills with a professional presence
Collaborative team player with a proven ability to work effectively in group environments
Accurate, detail-oriented, and committed to clear, timely communication
Positive, service-focused approach with a dedication to exceptional client experiences
Proficient in Salesforce, ClientWorks, and BETA
Quick learner with the ability to grasp complex financial concepts and processes
Solid understanding of back-office operations, support workflows, and escalation procedures
Pay Range: $22.47-$37.45/hour. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
The Premier Operations Specialist will provide comprehensive administrative and operational support to the LPL Wealth Advisors Group (WealthAG), a group of corporate employee advisors who provide investment solutions to end-investors virtually and over the phone. In this role, the Premier Operations Specialist will support both advisors and their end-clients with a focus on enhancing client relationships, managing and resolving a wide range of account-related operational inquiries, and ensuring compliance with industry regulations. This position requires a strong blend of problem-solving ability, technical operations knowledge, and a commitment to delivering an elevated client experience.
The ideal candidate is proactive, detail-oriented, and driven to excel in a fast-paced environment. They must demonstrate a service-first mindset and consistently deliver high-touch, white-glove support with professionalism, accuracy, and urgency.
Responsibilities
Deliver high-quality phone support to WealthAG advisors across different specialized teams and their end-clients
Handle inquiries including account notifications, cash management, RMD outreach, Rep ID updates, annual review scheduling, issue resolution, signing documents and placing unsolicited trades
Prepare and submit new account documentation, ensuring all materials are complete for processing
Coordinate and track rollovers and transfers (manual and ACAT) to ensure timely completion
Identify client needs and refer clients seeking financial guidance to advisors
Maintain operational excellence through ongoing training on policies, procedures, platforms, and service best practices
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
Active Series 7 and Series 66 (or equivalent), or ability to obtain required licenses within 180 days
Ability to work onsite in Fort Mill, SC, Tempe, AZ, or Austin, TX
1+ year direct client-facing experience in financial services, ideally in a service or advisory support role
Preferences:
Strong phone communication and relationship-building skills with a professional presence
Collaborative team player with a proven ability to work effectively in group environments
Accurate, detail-oriented, and committed to clear, timely communication
Positive, service-focused approach with a dedication to exceptional client experiences
Proficient in Salesforce, ClientWorks, and BETA
Quick learner with the ability to grasp complex financial concepts and processes
Solid understanding of back-office operations, support workflows, and escalation procedures
Pay Range: $22.47-$37.45/hour. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.