Front Desk Agent
CoralTree Hospitality, Kamuela, HI, United States
Full-Time Front Desk Agent
We are seeking a friendly, enthusiastic, and guest-focused individual to join our team as a Full-Time Front Desk Agent at Mauna Lani Point located in Kamuela, Hawaii. CoralTree Hospitality is recognized as the outstanding choice in managing premium and luxury residential resorts, vacation homes and hotels; defined by people with genuine purpose, pride, and sense of place.
Hourly Pay rate: $23.59
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
Up to 24 days of Paid Time Off (PTO) that can be used immediately
Group Medical through HMSA, Dental, Vision, Life Insurance, and Disability Benefits
401(k) Retirement Savings Plan with a generous company match
Paid Parental Leave
Employee Assistance Program
Five complimentary room nights at CoralTree Hospitality Group properties
Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!
Responsibilities
The Front Desk Agent is responsible for the guest registration process and communication of property services. They establish positive, initial contact with our homeowners and guests to ensure their expectations are exceeded during the check-in and check-out process.
Qualifications
Valid HI state Driver's License and acceptable driving record preferred
1 to 2 years prior experience in front desk functions at hotel/resort preferred
Effective verbal and written communication skills required
Computer literate and ability to be trained on operational systems
Efficiently manage the check-in and check-out process with accuracy
Professional and polite phone etiquette
Ability to perform job functions with attention to detail
Confidently able to work well with team members
A true desire to satisfy the needs of others
Ability to uphold resort policies and procedures to ensure the safety and comfort of all guests
Flexibility for scheduling needs
We are seeking a friendly, enthusiastic, and guest-focused individual to join our team as a Full-Time Front Desk Agent at Mauna Lani Point located in Kamuela, Hawaii. CoralTree Hospitality is recognized as the outstanding choice in managing premium and luxury residential resorts, vacation homes and hotels; defined by people with genuine purpose, pride, and sense of place.
Hourly Pay rate: $23.59
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
Up to 24 days of Paid Time Off (PTO) that can be used immediately
Group Medical through HMSA, Dental, Vision, Life Insurance, and Disability Benefits
401(k) Retirement Savings Plan with a generous company match
Paid Parental Leave
Employee Assistance Program
Five complimentary room nights at CoralTree Hospitality Group properties
Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!
Responsibilities
The Front Desk Agent is responsible for the guest registration process and communication of property services. They establish positive, initial contact with our homeowners and guests to ensure their expectations are exceeded during the check-in and check-out process.
Qualifications
Valid HI state Driver's License and acceptable driving record preferred
1 to 2 years prior experience in front desk functions at hotel/resort preferred
Effective verbal and written communication skills required
Computer literate and ability to be trained on operational systems
Efficiently manage the check-in and check-out process with accuracy
Professional and polite phone etiquette
Ability to perform job functions with attention to detail
Confidently able to work well with team members
A true desire to satisfy the needs of others
Ability to uphold resort policies and procedures to ensure the safety and comfort of all guests
Flexibility for scheduling needs