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Commercial Escrow Assistant (In Office)

First American, Boston, MA, United States


Escrow Assistant

Apply your administrative skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people who love the details while thriving in delivering exceptional customer experiences. First American is looking to add an Escrow Assistant to our growing commercial real estate team. In this role, you will work in a dynamic, fast-paced setting supporting our Escrow team in various ways including customer support and administrative duties. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.
What You'll Do:
Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
Communicate regularly with customers during the escrow process; adapts communication style as needed
Interpret various agreements as they relate to escrow closings
Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience
What You'll Bring:
Exceptional at prioritizing time and workloads to meet established deadlines
Passionate about helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships
Problem solver who has strong organizational skills, is detail-oriented and has a natural curiosity with an eagerness to learn
Thrives in contributing to a team where we come together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
2+ years of escrow-related experience preferred
Pay Range: $22.16 - $29.56 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
By choice, we don't simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.