Product Marketing, Customer Intelligence Lead
Harvey, New York, NY, United States
Role Overview
We’re building category-defining AI products for legal professionals and the market is moving fast. To stay ahead, we’re hiring our first PMM focused on customer intelligence.
This is a high-impact role where you’ll own our view of the competitive landscape, shape our positioning in the market, and make sure our GTM teams are armed to win. You’ll run our analyst relations program, refine our messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.
This role sits within Product Marketing and works cross-functionally with Product, Sales, RevOps, CS, and Comms. If you’re part strategist, part operator, and love the idea of blending intelligence, storytelling, and enablement at a $100M ARR rocket ship — this one’s for you.
What You’ll Do
Competitive Intelligence, Strategy & Marketing
Monitor the market continuously, tracking competitor product moves, pricing and packaging changes, and deal intel surfaced from the field into a single system of record.
Convert intelligence into strategy by translating what we’re seeing in the market into clear recommendations on positioning, roadmap priorities, and where we have the right to win.
Bring that strategy to market by shaping the messaging, content, and competitive plays that define how Harvey shows up against the competition.
Keep the company sharp with a weekly CI digest and monthly leadership readout that connect market shifts to decisions.
Analyst Relations (AR)
Own the full Harvey AR program: manage the calendar of briefings, evidence packs, and follow-ups with priority firms (Gartner, Forrester, and others shaping the legal AI landscape).
Build and maintain relationships with key industry analysts so Harvey is top-of-mind when they’re advising buyers or writing evaluations about legal AI.
Prepare executives for analyst inquiries, evaluations, and major reports by developing the narrative, prepping the evidence, and tracking outcomes.
What You Have
8+ years in product marketing, with a specific focus on competitive.
Hands‑on experience running analyst relations and influencing major reports (Gartner, Forrester).
Strong instincts for messaging and positioning in crowded, competitive markets.
Proven track record of building competitive enablement programs that move the needle on win rates.
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts.
Excellent communicator — able to go from exec briefings to sales training with equal impact.
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 to 1.
Compensation
$171,000 - $256,400 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.
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We’re building category-defining AI products for legal professionals and the market is moving fast. To stay ahead, we’re hiring our first PMM focused on customer intelligence.
This is a high-impact role where you’ll own our view of the competitive landscape, shape our positioning in the market, and make sure our GTM teams are armed to win. You’ll run our analyst relations program, refine our messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.
This role sits within Product Marketing and works cross-functionally with Product, Sales, RevOps, CS, and Comms. If you’re part strategist, part operator, and love the idea of blending intelligence, storytelling, and enablement at a $100M ARR rocket ship — this one’s for you.
What You’ll Do
Competitive Intelligence, Strategy & Marketing
Monitor the market continuously, tracking competitor product moves, pricing and packaging changes, and deal intel surfaced from the field into a single system of record.
Convert intelligence into strategy by translating what we’re seeing in the market into clear recommendations on positioning, roadmap priorities, and where we have the right to win.
Bring that strategy to market by shaping the messaging, content, and competitive plays that define how Harvey shows up against the competition.
Keep the company sharp with a weekly CI digest and monthly leadership readout that connect market shifts to decisions.
Analyst Relations (AR)
Own the full Harvey AR program: manage the calendar of briefings, evidence packs, and follow-ups with priority firms (Gartner, Forrester, and others shaping the legal AI landscape).
Build and maintain relationships with key industry analysts so Harvey is top-of-mind when they’re advising buyers or writing evaluations about legal AI.
Prepare executives for analyst inquiries, evaluations, and major reports by developing the narrative, prepping the evidence, and tracking outcomes.
What You Have
8+ years in product marketing, with a specific focus on competitive.
Hands‑on experience running analyst relations and influencing major reports (Gartner, Forrester).
Strong instincts for messaging and positioning in crowded, competitive markets.
Proven track record of building competitive enablement programs that move the needle on win rates.
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts.
Excellent communicator — able to go from exec briefings to sales training with equal impact.
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 to 1.
Compensation
$171,000 - $256,400 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.
#J-18808-Ljbffr