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Library Associate / Content Creator

Nashville Public Radio, Delmont, PA, United States


Available Position Title:

Library Associate / Content Creator

Employer:

Murrysville Community Library (MCL)

Reports to:

Coordinator of Circulation Services

Location:

Murrysville, PA

Work Environment:

The Murrysville Community Library, a suburban library 18 miles east of Pittsburgh, serves a population of 28,000 in Murrysville, Export and Washington Twp. It is a member of Westmoreland County Libraries, an alliance of 26 member libraries serving the residents of Westmoreland County.

Hours:

Part-Time (non-exempt) 20 hours-a-week; some weekend and evening hours will be required.

Benefits:

The Murrysville Library offers paid vacation and sick leave to its part-time employees.

Job Summary
Under the direction of the Coordinator of Circulation Services, the associate will provide direct customer service to library patrons and will be responsible for a wide range of duties at the circulation desk. As a content creator, the associate will develop marketing materials and social media posts for upcoming library events, programs, and services.

The candidate should possess the following attributes:

Willingness to Learn:

general office practices and procedures, library classification systems and automated circulation systems, and the principles of library practice and procedures.

Skill in:

database searching and using library automation systems, using Microsoft Word, Outlook, Excel, Publisher, PowerPoint, and troubleshooting computer equipment, printers and copiers.

Ability to:

be courteous and tactful with the general public; communicate effectively verbally and in writing, implement policy and procedures, exercise judgement in completing tasks, and maintain confidentiality.

Ability to:

work a flexible schedule that includes evenings and rotating Saturdays, lift and move up to 25 pounds, move materials from both higher and lower shelves, provide close attention to detail despite interruptions, set priorities, meet deadlines, and delegate work effectively.

Essential Responsibilities
Circulation Services

Performing procedures and interpreting policies for the circulation and use of library materials, including borrowing and returns, shelving, and patron registration

Assisting patrons in use of library resources and equipment, including troubleshooting

Locating resources in the catalog, on shelves, and in resource sharing databases

Keeping shelves and public areas tidy and in good order

Performing opening and closing procedures

Providing reference services and assessing requests for interlibrary loan

Conceptualizing and maintaining displays for books and other library materials as needed

Performing other duties at the direction of the Coordinator of Circulation Services

Content Creation

Creating engaging daily social media posts and maintaining a calendar of content releases

Interacting with users and responding to social media messages, inquiries, and comments

Staying current with changes in all social media platforms to ensure maximum efficiency

Creating marketing flyers for library programs, services, and events

Maintaining the monthly email newsletter

Producing graphics for general library operations

Submitting marketing materials and writing press releases to send to local news sources

Staff Support

Maintaining a neat and safe work area, including maintaining adequate supplies and keeping equipment in good working order

Providing staff and volunteer training as needed

Providing assistance to other departments as needed

Keeping immediate supervisor fully and accurately informed about issues and provide suggestions for new or improved ways of addressing such problems

Continuing Education

Keeping current with trends and technological developments affecting circulation services through professional journals, listservs and networking, and attending professional meetings, conferences and workshops to maintain professional growth and development

Qualifications, Experience, and Training

High School diploma or GED required, preferably supplemented by a Bachelor’s Degree or equivalent experience in a related field

Pennsylvania ID required

Library work and customer service experience preferred

Visual eye for creativity and photography experience a plus

Must have form of reliable transportation to and from work

Certifications Required

Report of criminal history from the Pennsylvania State Police

Child Abuse History Clearance from the Department of Human Services

Fingerprint ID based on federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI)

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