Customer Success Coach - (Director/VP+)
Jobgether, New Bremen, OH, United States
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Coach – (Director/VP+) in Germany.
This role offers a unique opportunity for senior customer success leaders to transition into impactful 1:1 coaching, helping professionals grow as leaders and thrive in their careers. You will work closely with experienced members from technology and tech‑adjacent industries, guiding them through leadership development, communication improvement, and workplace challenges. Operating in a fully remote, global environment, you will deliver personalized coaching sessions and contribute to a mission‑driven coaching community. The role combines deep industry experience with human development, requiring empathy, emotional intelligence, and strong leadership insight. You will also participate in structured coach training to master a proven coaching methodology and enhance your impact. This is an ideal opportunity for senior leaders who want to extend their influence through meaningful, people‑focused coaching work.
Accountabilities:
Deliver 1:1 virtual coaching sessions to members, supporting their leadership growth, communication skills, and career development
Help individuals define, track, and achieve professional and personal goals through structured coaching conversations
Participate in mandatory coach training programs and ongoing development sessions to refine coaching skills and methodology
Engage with members between sessions through messaging platforms to provide guidance and continuity of support
Contribute actively to the coaching community by sharing insights, tools, and best practices
Foster a safe, empathetic, and supportive environment that encourages openness and personal growth
Represent the coaching program as a community ambassador, promoting its values of kindness, respect, and impact
Maintain consistent availability for coaching commitments and uphold engagement expectations over time
Requirements:
20+ years of leadership experience in Customer Success, Customer Experience, or adjacent roles, ideally within or near the technology sector
Significant experience leading and developing customer‑facing teams at a senior (Director/VP or equivalent) level
Prior experience in coaching, mentoring, or developing individuals (formal coaching certification is a plus but not required)
Strong emotional intelligence, self‑awareness, and ability to build trust and psychological safety
Passion for helping others grow, develop leadership skills, and achieve career fulfillment
Growth mindset with openness to continuous learning and skill development in coaching
Comfortable working in a fast‑moving, evolving startup environment
Ability to commit to a minimum level of coaching engagement over an extended period (part‑time, ongoing role)
Strong communication and interpersonal skills, with the ability to connect deeply with diverse professionals
Based in Germany or eligible European countries (remote‑first role)
Benefits:
Fully remote, flexible coaching opportunity
Competitive hourly compensation with additional performance‑based incentives
Structured, ICF‑certified coach training program included
Opportunity to transition senior leadership experience into a meaningful coaching career
Access to a global community of coaches and continuous learning opportunities
Flexible time commitment suited for experienced executives
Long‑term engagement with meaningful professional relationships
Chance to make a direct impact on leaders’ careers and personal growth
#J-18808-Ljbffr
This role offers a unique opportunity for senior customer success leaders to transition into impactful 1:1 coaching, helping professionals grow as leaders and thrive in their careers. You will work closely with experienced members from technology and tech‑adjacent industries, guiding them through leadership development, communication improvement, and workplace challenges. Operating in a fully remote, global environment, you will deliver personalized coaching sessions and contribute to a mission‑driven coaching community. The role combines deep industry experience with human development, requiring empathy, emotional intelligence, and strong leadership insight. You will also participate in structured coach training to master a proven coaching methodology and enhance your impact. This is an ideal opportunity for senior leaders who want to extend their influence through meaningful, people‑focused coaching work.
Accountabilities:
Deliver 1:1 virtual coaching sessions to members, supporting their leadership growth, communication skills, and career development
Help individuals define, track, and achieve professional and personal goals through structured coaching conversations
Participate in mandatory coach training programs and ongoing development sessions to refine coaching skills and methodology
Engage with members between sessions through messaging platforms to provide guidance and continuity of support
Contribute actively to the coaching community by sharing insights, tools, and best practices
Foster a safe, empathetic, and supportive environment that encourages openness and personal growth
Represent the coaching program as a community ambassador, promoting its values of kindness, respect, and impact
Maintain consistent availability for coaching commitments and uphold engagement expectations over time
Requirements:
20+ years of leadership experience in Customer Success, Customer Experience, or adjacent roles, ideally within or near the technology sector
Significant experience leading and developing customer‑facing teams at a senior (Director/VP or equivalent) level
Prior experience in coaching, mentoring, or developing individuals (formal coaching certification is a plus but not required)
Strong emotional intelligence, self‑awareness, and ability to build trust and psychological safety
Passion for helping others grow, develop leadership skills, and achieve career fulfillment
Growth mindset with openness to continuous learning and skill development in coaching
Comfortable working in a fast‑moving, evolving startup environment
Ability to commit to a minimum level of coaching engagement over an extended period (part‑time, ongoing role)
Strong communication and interpersonal skills, with the ability to connect deeply with diverse professionals
Based in Germany or eligible European countries (remote‑first role)
Benefits:
Fully remote, flexible coaching opportunity
Competitive hourly compensation with additional performance‑based incentives
Structured, ICF‑certified coach training program included
Opportunity to transition senior leadership experience into a meaningful coaching career
Access to a global community of coaches and continuous learning opportunities
Flexible time commitment suited for experienced executives
Long‑term engagement with meaningful professional relationships
Chance to make a direct impact on leaders’ careers and personal growth
#J-18808-Ljbffr