Senior Corporate Quality Manager (Systems and Processes)
IAC Group, Southfield, MI, United States
Position Summary
The Corporate Senior Quality Manager is responsible for leading, standardizing, and continuously improving the organization’s quality management systems across all sites and business units. This role provides strategic direction, governance, and oversight to ensure compliance with regulatory, customer, and internal requirements while driving a culture of quality, risk-based thinking, and continuous improvement enterprise-wide.
Key Responsibilities
Strategic Quality Leadership
Develop, implement, and maintain the corporate Quality Management System (QMS) aligned with company strategy and business objectives
Define and deploy enterprise-wide quality policies, procedures, and standards
Serve as a senior quality advisor to executive leadership and cross-functional teams
Governance & Compliance
Ensure compliance with applicable regulatory requirements and standards (e.g., ISO 9001, IATF 16949, FDA, GMP, AS9100, or industry-specific regulations)
Lead corporate-level audits, management reviews, and regulatory inspections
Oversee corrective and preventive action (CAPA) systems and ensure systemic root cause resolution
Multi-Site Quality Oversight
Provide functional leadership and mentoring to site Quality Managers and Quality teams
Drive consistency in quality processes, metrics, and reporting across all locations
Support acquisitions, integrations, and global expansions from a quality perspective
Risk Management & Continuous Improvement
Lead risk management initiatives including FMEA, risk assessments, and mitigation planning
Champion continuous improvement efforts using Lean, Six Sigma, and problem-solving methodologies
Analyze quality performance data and KPIs to identify trends, risks, and improvement opportunities
Customer & Supplier Quality
Serve as the escalation point for critical customer quality issues
Oversee supplier quality management programs, including supplier audits and performance monitoring
Ensure customer requirements are effectively translated into operational processes
Talent Development & Culture
Build and sustain a strong quality culture focused on accountability and excellence
Develop and mentor quality leaders and high-potential team members
Promote training, competency development, and knowledge sharing across the organization
Qualifications
Education & Experience
Bachelor’s degree in engineering, Quality, Business, or a related field (master’s degree preferred) or
10+ years of progressive quality management experience in a regulated or manufacturing environment
5+ years in a senior or corporate-level quality leadership role
Technical Skills
Expert knowledge of QMS standards and regulatory requirements
Strong experience with audits, CAPA, management review, and risk management
Proficiency in quality tools and methodologies (Lean, Six Sigma, SPC, FMEA, root cause analysis)
Leadership & Professional Skills
Proven ability to influence executive and site leadership levels
Strong strategic thinking and changing management capabilities
Excellent communication, presentation, and problem-solving skills
Certifications (Preferred)
ASQ Certified Quality Manager (CQM)
Six Sigma Black Belt
Lead Auditor certification
Reporting Structure
Reports to: Vice President of Quality, Chief Quality Officer, or equivalent executive role
Works closely with Operations, Engineering, Supply Chain, Regulatory, and Executive Leadership
Up to 75% travel to support multi-site operations, audits, and strategic initiatives
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The Corporate Senior Quality Manager is responsible for leading, standardizing, and continuously improving the organization’s quality management systems across all sites and business units. This role provides strategic direction, governance, and oversight to ensure compliance with regulatory, customer, and internal requirements while driving a culture of quality, risk-based thinking, and continuous improvement enterprise-wide.
Key Responsibilities
Strategic Quality Leadership
Develop, implement, and maintain the corporate Quality Management System (QMS) aligned with company strategy and business objectives
Define and deploy enterprise-wide quality policies, procedures, and standards
Serve as a senior quality advisor to executive leadership and cross-functional teams
Governance & Compliance
Ensure compliance with applicable regulatory requirements and standards (e.g., ISO 9001, IATF 16949, FDA, GMP, AS9100, or industry-specific regulations)
Lead corporate-level audits, management reviews, and regulatory inspections
Oversee corrective and preventive action (CAPA) systems and ensure systemic root cause resolution
Multi-Site Quality Oversight
Provide functional leadership and mentoring to site Quality Managers and Quality teams
Drive consistency in quality processes, metrics, and reporting across all locations
Support acquisitions, integrations, and global expansions from a quality perspective
Risk Management & Continuous Improvement
Lead risk management initiatives including FMEA, risk assessments, and mitigation planning
Champion continuous improvement efforts using Lean, Six Sigma, and problem-solving methodologies
Analyze quality performance data and KPIs to identify trends, risks, and improvement opportunities
Customer & Supplier Quality
Serve as the escalation point for critical customer quality issues
Oversee supplier quality management programs, including supplier audits and performance monitoring
Ensure customer requirements are effectively translated into operational processes
Talent Development & Culture
Build and sustain a strong quality culture focused on accountability and excellence
Develop and mentor quality leaders and high-potential team members
Promote training, competency development, and knowledge sharing across the organization
Qualifications
Education & Experience
Bachelor’s degree in engineering, Quality, Business, or a related field (master’s degree preferred) or
10+ years of progressive quality management experience in a regulated or manufacturing environment
5+ years in a senior or corporate-level quality leadership role
Technical Skills
Expert knowledge of QMS standards and regulatory requirements
Strong experience with audits, CAPA, management review, and risk management
Proficiency in quality tools and methodologies (Lean, Six Sigma, SPC, FMEA, root cause analysis)
Leadership & Professional Skills
Proven ability to influence executive and site leadership levels
Strong strategic thinking and changing management capabilities
Excellent communication, presentation, and problem-solving skills
Certifications (Preferred)
ASQ Certified Quality Manager (CQM)
Six Sigma Black Belt
Lead Auditor certification
Reporting Structure
Reports to: Vice President of Quality, Chief Quality Officer, or equivalent executive role
Works closely with Operations, Engineering, Supply Chain, Regulatory, and Executive Leadership
Up to 75% travel to support multi-site operations, audits, and strategic initiatives
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