Clinical Contact Center Supervisor: Patient Care & Ops

Kaiser Permanente is seeking an experienced leader for a critical role in their Clinical Contact Center in Duluth, GA. The successful candidate will supervise daily operations and staff, ensuring quality patient service and budget compliance. Responsibilities include analyzing performance metrics, managing team dynamics, and supporting clinical operations. Minimum qualifications include an Associate's degree and relevant experience in leadership and customer service. This role emphasizes improving patient-centered operations and operational efficiency.
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