AI-Driven Process Leader — Insurance Ops & Innovation

The National African-American Insurance Association (NAAIA) is seeking a Business Process Leader for their Nashville office. This role emphasizes driving the deployment and adoption of AI tools in insurance brokerage operations. Candidates should have over 7 years of experience in insurance brokerage and a proven track record in deploying AI/automation technologies. We offer a competitive salary range of $74,600 to $139,100, alongside generous benefits including remote work, tuition reimbursement, and generous time off. Applications are open until May 15, 2026.
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