Senior Administrative Assistant
RPM Woodlands Physical Therapy, Shenandoah, TX, United States
Senior Administrative Assistant
RPM Physical Therapy is hiring a Senior Administrative Assistant to support the backend operations of our clinic while providing front desk coverage as needed. This role is ideal for someone who enjoys organization, systems, and operational problem-solving and is interested in growing into a higher-level operations or management role over time.
This is not a traditional front desk position. The primary focus is backend administrative support, reporting, payroll assistance, audits, and operational coordination.
Cover Letter Required. Please include your top 3 administrative or operational strengths to be considered.
What You'll Be Responsible For:
Backend Operations:
Assist with payroll preparation, time tracking, and administrative audits
Maintain and update spreadsheets, reports, and operational trackers
Support monthly payments, internal financial tracking, and reporting
Prepare summaries and reports for leadership review
Assist with schedule audits, attendance tracking, and administrative compliance
Maintain organized digital records and internal documentation
Administrative & HR Support:
Assist with onboarding coordination and administrative HR documentation
Support internal performance documentation and process tracking
Help ensure internal procedures and policies are followed consistently
Front Desk Coverage (As Needed):
Answer inbound calls and assist with scheduling during coverage gaps
Support client communication during high-volume or short-staffed periods
Ensure a smooth client experience when assisting the front desk team
Operational Improvement:
Identify inefficiencies and suggest workflow improvements
Support leadership with operational projects and process development
What We're Looking For:
Strong organizational skills and attention to detail
Comfortable working in Google Sheets or Excel
Experience with administrative operations, payroll support, or reporting preferred
Ability to manage multiple priorities with accuracy
Professional written and verbal communication
Proactive, problem-solving mindset
Comfortable in a fast-paced, high-expectation environment
Growth & Development Opportunities:
Increased responsibility in clinic operations and reporting
Deeper involvement in payroll, audits, and administrative oversight
Leadership over internal processes and systems
Advancement into an Operations Coordinator or Operations Manager-type role
We invest in people who want to learn, take ownership, and grow with the clinic.
About RPM Physical Therapy:
We are a fast-growing manual therapy clinic in The Woodlands, TX. We are NOT your typical therapy practice, we get the best results for our clients, and we invest in the growth and development of our team through education and mentorship. We are not running from treatment room to treatment room; all sessions are 1 on 1 with a licensed Physical Therapist. We have a full gym at our disposal and trainers to transition our graduated clients to for the continuum of care. We schedule 1 hour with each patient giving us time to do manual therapy, rehab and strength training. We do this because we believe this is the model for true patient-centered care.
RPM Physical Therapy is a one on one, orthopedic, manual therapy-based clinic that has been open for 5 years. Our patient population primarily consists of patients 35 + and up with a history of chronic pain, failed surgeries, and those focused on living an active, mobile lifestyle for the rest of their lives. That being said, we treat patients as young as 11 and as old as 92, athletes and non-athletes with a variety of orthopedic related injuries including post-surgical rehabilitation but primarily focused on avoiding surgery.
On top of offering physical therapy and mobility services we are a fully equipped personal training gym as well. Once our clients transition out of physical therapy and are in need of routine, challenging, safe exercises we line them up with one of our personal trainers who are overseen by our own Physical Therapists.
RPM Physical Therapy is hiring a Senior Administrative Assistant to support the backend operations of our clinic while providing front desk coverage as needed. This role is ideal for someone who enjoys organization, systems, and operational problem-solving and is interested in growing into a higher-level operations or management role over time.
This is not a traditional front desk position. The primary focus is backend administrative support, reporting, payroll assistance, audits, and operational coordination.
Cover Letter Required. Please include your top 3 administrative or operational strengths to be considered.
What You'll Be Responsible For:
Backend Operations:
Assist with payroll preparation, time tracking, and administrative audits
Maintain and update spreadsheets, reports, and operational trackers
Support monthly payments, internal financial tracking, and reporting
Prepare summaries and reports for leadership review
Assist with schedule audits, attendance tracking, and administrative compliance
Maintain organized digital records and internal documentation
Administrative & HR Support:
Assist with onboarding coordination and administrative HR documentation
Support internal performance documentation and process tracking
Help ensure internal procedures and policies are followed consistently
Front Desk Coverage (As Needed):
Answer inbound calls and assist with scheduling during coverage gaps
Support client communication during high-volume or short-staffed periods
Ensure a smooth client experience when assisting the front desk team
Operational Improvement:
Identify inefficiencies and suggest workflow improvements
Support leadership with operational projects and process development
What We're Looking For:
Strong organizational skills and attention to detail
Comfortable working in Google Sheets or Excel
Experience with administrative operations, payroll support, or reporting preferred
Ability to manage multiple priorities with accuracy
Professional written and verbal communication
Proactive, problem-solving mindset
Comfortable in a fast-paced, high-expectation environment
Growth & Development Opportunities:
Increased responsibility in clinic operations and reporting
Deeper involvement in payroll, audits, and administrative oversight
Leadership over internal processes and systems
Advancement into an Operations Coordinator or Operations Manager-type role
We invest in people who want to learn, take ownership, and grow with the clinic.
About RPM Physical Therapy:
We are a fast-growing manual therapy clinic in The Woodlands, TX. We are NOT your typical therapy practice, we get the best results for our clients, and we invest in the growth and development of our team through education and mentorship. We are not running from treatment room to treatment room; all sessions are 1 on 1 with a licensed Physical Therapist. We have a full gym at our disposal and trainers to transition our graduated clients to for the continuum of care. We schedule 1 hour with each patient giving us time to do manual therapy, rehab and strength training. We do this because we believe this is the model for true patient-centered care.
RPM Physical Therapy is a one on one, orthopedic, manual therapy-based clinic that has been open for 5 years. Our patient population primarily consists of patients 35 + and up with a history of chronic pain, failed surgeries, and those focused on living an active, mobile lifestyle for the rest of their lives. That being said, we treat patients as young as 11 and as old as 92, athletes and non-athletes with a variety of orthopedic related injuries including post-surgical rehabilitation but primarily focused on avoiding surgery.
On top of offering physical therapy and mobility services we are a fully equipped personal training gym as well. Once our clients transition out of physical therapy and are in need of routine, challenging, safe exercises we line them up with one of our personal trainers who are overseen by our own Physical Therapists.