Restaurant General Manager
The Post Oak, Malibu, CA, United States
Overview
Mastro’s Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro’s blends classic fine dining with a modern luxury feel.
As a General Manager you will oversee all aspects of restaurant operations, including financial performance, team leadership, guest satisfaction, and brand standards. You will be responsible for driving results, fostering a high-performance culture, and ensuring an exceptional dining experience.
Benefits
Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid time off
Monthly discretionary bonus potential
Responsibilities
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Ensure that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications
At least 3 years General Manager experience in an upscale / fine dining establishment
Additional experience in Regional or multi-unit management is preferred
Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
Strong understanding of cost and labor systems that lead to restaurant profitability
Strong communication and leadership skills combined with advanced computer and math skills
Stable and progressive work history; Strong work ethic
Compliance
This position regularly handles cash and negotiable instruments valued at $10,000 or more. It is responsible for the safety and security of staff, customers, vendors, and the general public, as well as property and inventory of significant value. It has access to and must protect employee and customer data, including but not limited to social security number, date of birth, driver’s license number, credit card and banking information. It is responsible for enforcing the Company’s drug free workplace policy and the Company’s policies regarding Responsible Alcohol Service. There is risk of harm or harassment to staff, customers, vendors or the general public.
Applicants with arrest or conviction records will be considered for employment in accordance with applicable laws.
Pay Range
USD $115,000.00 - USD $130,000.00 /Yr.
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Mastro’s Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro’s blends classic fine dining with a modern luxury feel.
As a General Manager you will oversee all aspects of restaurant operations, including financial performance, team leadership, guest satisfaction, and brand standards. You will be responsible for driving results, fostering a high-performance culture, and ensuring an exceptional dining experience.
Benefits
Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid time off
Monthly discretionary bonus potential
Responsibilities
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Ensure that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications
At least 3 years General Manager experience in an upscale / fine dining establishment
Additional experience in Regional or multi-unit management is preferred
Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
Strong understanding of cost and labor systems that lead to restaurant profitability
Strong communication and leadership skills combined with advanced computer and math skills
Stable and progressive work history; Strong work ethic
Compliance
This position regularly handles cash and negotiable instruments valued at $10,000 or more. It is responsible for the safety and security of staff, customers, vendors, and the general public, as well as property and inventory of significant value. It has access to and must protect employee and customer data, including but not limited to social security number, date of birth, driver’s license number, credit card and banking information. It is responsible for enforcing the Company’s drug free workplace policy and the Company’s policies regarding Responsible Alcohol Service. There is risk of harm or harassment to staff, customers, vendors or the general public.
Applicants with arrest or conviction records will be considered for employment in accordance with applicable laws.
Pay Range
USD $115,000.00 - USD $130,000.00 /Yr.
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